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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Live Chat Software

4 3 user ratings

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Overview

Description Muble Chat is a live chat software designed for websites and it offers immediate interactive chat sessions with one’s customers. The platform is dedicated to connecting with the customer support executive anytime without any interruption. The features include chat history, customizable chat widget, chat transferring, data encryption, bot support, analytics report, cloud synchronization, full-stack executive, and canned response. These features enable users to make their chat widget more personal and secure. The data encryption allows keeping the data of the visitor on the site, safe for future reference. The app’s agent panel is sleek enough to perform the task with ease. The software integrates the business processes while enabling you to outreach to your potential customers, thus broadening the customer base for the company. With the always-online provision of Muble Chat, it ensures that its users don’t miss any customers/clients on their websites. One can connect with numerous visitors simultaneously, without keeping anyone on hold. Pivoted to provide customer satisfaction and simultaneous business growth to the user, the software will help to gain acquisition, hence, leading to increased customer volume. Read more Customer callback gives customer the chance to request a phone call later, should they want to switch to a phone conversation. And, it’s another great way to collect phone number leads, so can let them know about future promotions and offerings. Be confident in customer support, knowing that no ticket is ever left behind. Each time an issue occurs, agents create a ticket which is then sent to another agent or manager who can help resolve the issue. No ticket is ever closed until it is fixed, so can rest assured knowing that no problem will ever slip through the cracks. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $9.99. Offers Free-forever plan.
SW Score & Breakdown

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    68%

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    87%
  • Reviews
    65%
  • Momentum
    62%
  • Popularity
    64%

Features

Total Features
7 Features
6 Features
Common Features for All
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Call Me Option Allows your visitors to speak to your agents directly over the phone
    Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
    Knowledge Database Lets you have an access to all your past chat history and documents
    Offline Form This feature allows your visitors to submit their questions when your agents are not available online
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Transfers Transfer of calls from one operator to another with just one click
    Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 4 More - Show Less
    • Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
      Call Me Option Allows your visitors to speak to your agents directly over the phone
      Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
      Knowledge Database Lets you have an access to all your past chat history and documents
      Offline Form This feature allows your visitors to submit their questions when your agents are not available online
      Shortcut Messages Create shortcuts for the commonly used replies in order to save time
      Transfers Transfer of calls from one operator to another with just one click
      Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Online
    • Online

    Reviews & Ratings

    User Rating
    Not Available
    4/5 3 user ratings
    Rating Distribution
    Not Available
    • Excellent

      0%
    • Very Good

      100%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
      Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Offers Custom plan.
    • Free Trial Available
    • Starts at $9.99. Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Muble Chat Custom

    Start Free

    Pro $9.99 $29.99 per user / month

    Human Chatbot $24.00 $24.00 per day

     
    View Detailed Pricing
    View Detailed Pricing

    Vendor information

    Company Details Located in: Trivandrum, India

    Not available

    Contact Details

    0471 406 6066

    https://mublesolutions.com/muble-chat

    Not available

    https://txt.me/

    Social Media Handles

    Not available

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