MessageBird |
| Description | MQTTCHAT is an advanced chat solution that helps companies quickly add a chat feature to their website and apps, accordingly. The particular provides secure one to one messaging chat services, helping companies to keep the interaction ongoing with their customers. It allows both the communicating parties (agents and clients) to upload, preview and send photos to each other. They can capture photos from their webcam, instantly or even record audio/video content and send those to one another. With MQTTCHAT, users can see the typing indicators, online status and read receipt of one another, enabling through engagement. The chat interface of this particular comes with Facebook-like templates, where agents can open multiple, small chat tabs to communicate with more than one customer at a time, without switching to different windows. Companies can even send messages to their customers even when the latter is not connected with the business website. Moreover, MQTTCHAT also includes a custom dashboard that allows users to follow all types of business-centric statistics in real-time. Read more | Infobip is a cloud-based platform that helps businesses communicate with their customers across various channels. It’s a platform built for speed, scale, and deliverability helping businesses create the perfect customer experience. It works to drive a better outcome for both – customers and businesses. Through the excellent communication channels, businesses can reach more customers with faster and reliable messaging including crystal-clear voice communications. Users can manage and create emails with a single integrated platform and deliver a better customer experience with WhatsApp Business API. Businesses can connect with customers globally using their favorite chat apps and stay engaged with Facebook Messenger. It works to reduce messaging costs and improve delivery rates in real-time. With personalized messages, users can create automated journeys with the platform. It allows users to always be available to support customers with smart chatbots. The live chat tool instantly helps to connect with customers over an app or website. The platform works to create rich customer profiles for targeted communication and craft customer journeys with automated workflows. Read more |
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Competitive Pricing, Reliable SMS Delivery, Easy to Use Interface, Excellent Customer Support Slow Customer Support Response, Lack of Transparency in Pricing, Limited Platform Flexibility, Confusing User Interface |
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Infobip generally receives positive reviews for its reliable SMS and WhatsApp communication platform, offering competitive pricing and user-friendly interfaces. Users praise the speed and helpfulness of the support team, with many highlighting their responsiveness and proactive assistance. While Infobip's platform is considered robust and feature-rich, some users note limitations with its user interface and report occasional challenges with automated features and customer service response times. |
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Lite $5.00 $5.00 per month Start Up $9.00 $9.00 per month Growth $16.00 $16.00 per month |
Infobip Custom |
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