Miva vs Lightspeed eCom Comparison

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Miva

Ecommerce Software

4.3 486 user ratings

View Details

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Lightspeed eCom

Ecommerce Software

4.1 1,374 user ratings

View Details

Overview

Description	Miva is a popular e-commerce platform developed for online businesses to facilitate an easy and effective B2B and B2C experience. It assists in enhancing the sales, managing the orders, and searching the products all on one single e-commerce platform. Miva helps you in converting your site visitors to customers with its secure and well-managed environment. The platform additionally offers features like ERP automation, advanced CRM, and third party support for teams. It also enables the automation of workflow to increase productivity and streamlines operations in order to analyse and increase ROI. It provides attractive product visualizers, seamless order customization, promotion management, and subscriptions and automated reordering to elevate growth levels. With Miva, users get a flexible platform that assists them in driving sales and revenue with increase in conversions, average order value and decrease in operating costs. It is an all-in-one platform that is ideal for all types of businesses, ranging from mid-size to enterprise. The platform provides a free product tour to understand its features and tools before buying the paid subscription plans. Read more	Lightspeed is an ecommerce platform that helps independent companies bring towns and communities to life. They're more than a high-tech cash register. Customers may use it to easily construct, manage, and expand their retail, restaurant, or eCommerce business, as well as provide a world-class customer experience. Lightspeed eCom provides end-to-end inventory, customer management, sales, and analytics solutions across all channels, including in-store and online. It uses a ticket system to simplify returns and exchanges, as well as allowing customers to save their favourite things to a wishlist for later purchase. You can quickly import merchandise from your physical stores into your eCom shop with a single click, giving customers real-time updates on stock levels. You can also sell stock from all of your locations online and have Lightspeed notify you when you need to transfer stock to meet online orders. It allows you to make large modifications to your product data quickly and easily using spreadsheet imports and exports. Furthermore, it allows your customers to book your services online. Your webstore makes it simple for them to schedule appointments. It has automatic confirmation and reminder emails. Read more
Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Available Starts at $69.00.
SW Score & Breakdown	92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 85% Momentum 66% Popularity 84%	87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 94% Reviews 80% Momentum 62% Popularity 73%
SaaSworthy Awards	# 7 Most Popular # 7 Highly Rated	# 8 Most Popular

Features

Total Features	13 Features	11 Features
Common Features for All	Catalog Management Helps managing and monitoring business product or service catalog Channel Management It is the process that assists businesses to develop various marketing strategies and techniques in order to reach out to the potential customer base as much as possible. Customer Accounts Facilitates maintaining and monitoring accounts of customers and records critical data concerning them Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Multi-store Management Provides technological help in electronically manage multiple stores using just a single platform Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Configurator Helps to configure or to design products almost exactly the way a specific customer wishes it to be Promotions Management Supports and assists in handling several promotional or marketing activities of a company online Returns Management Helps with the supply chain management including returns, gatekeeping, reverse logistics, etc. SEO Management Allows to optimize the website to support easy indexing by search engines Shopping Cart Helps to select a product or service displayed on the website, order it and eventually helps with the purchasing process + 10 More - Show Less	Catalog Management Helps managing and monitoring business product or service catalog Channel Management It is the process that assists businesses to develop various marketing strategies and techniques in order to reach out to the potential customer base as much as possible. Customer Accounts Facilitates maintaining and monitoring accounts of customers and records critical data concerning them Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Multi-store Management Provides technological help in electronically manage multiple stores using just a single platform Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Configurator Helps to configure or to design products almost exactly the way a specific customer wishes it to be Promotions Management Supports and assists in handling several promotional or marketing activities of a company online Returns Management Helps with the supply chain management including returns, gatekeeping, reverse logistics, etc. SEO Management Allows to optimize the website to support easy indexing by search engines Shopping Cart Helps to select a product or service displayed on the website, order it and eventually helps with the purchasing process + 8 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.3/5 486 user ratings	4.1/5 1,374 user ratings
Rating Distribution	Excellent 65.6% Very Good 18.3% Average 7.4% Poor 1.2% Terrible 7.4%	Excellent 71.7% Very Good 5.7% Average 1.1% Poor 2.3% Terrible 19.3%
User Sentiments	Excellent Customer Support, Highly Customizable Platform, Reliable Performance and Uptime, Mobile Friendly Design High Cost of Development, Lack of Built-in Cart Abandonment Feature, Limited Third-Party Integrations, Complex Backend Navigation	Ease of Setup, Highly Customizable Platform, Feature Rich Platform, Excellent Customer Support Limited Third-Party App Integration, Lack of Bulk Customer Data Upload, Limited Discount Options, Complex for Small Businesses
Review Summary	Overall, users praise Miva Merchant for its robust features, customization options, and ease of use. They appreciate its powerful product management tools, flexible design capabilities, and seamless integration with various platforms. Miva Merchant is commended for its ability to handle high volumes of transactions and its strong SEO capabilities. However, some users mention occasional technical glitches and a learning curve associated with setting up and managing the platform. Additionally, some customers express concerns about the pricing structure and the lack of certain features compared to competitors.	Overall, users praise Lightspeed's ease of use, comprehensive features, and strong customer support. They appreciate the intuitive interface, customizable features, and integration options. Many users find Lightspeed reliable and efficient, enabling them to manage their businesses effectively. However, some users have concerns about the cost and occasional technical issues. Additionally, some users suggest improvements to reporting and analytics capabilities. Overall, users generally have a positive experience with Lightspeed, highlighting its user-friendly design, feature-rich platform, and supportive customer service.
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Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Available Starts at $69.00.
Pricing Plans Monthly Plans Annual Plans	Miva Custom	Basic $69.00 $79.00 per month Starter $99.00 $119.00 per month Standard $119.00 $139.00 per month Advanced $169.00 $189.00 per month Pro $229.00 $259.00 per month
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Alternatives

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