Mentionlytics vs Experience.com Comparison

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Mentionlytics

Reputation Management Software

5 86 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Experience.com

Reputation Management Software

4.7 70 user ratings

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Overview

Description	Mentionlytics web-based reputation management software happens to be a reliable social media monitoring platform as well. Monitoring and tracking online reputation is very convenient, systematic and time-efficient. This user-friendly online reputation manager can easily manage and monitor several vital aspects of your campaign management. Mentionlytics comes designed with social media metrics. Sentimental analytics facilitates categorizing comments made to evaluate whether likes or dislikes or have a neutral attitude towards the brand. Review monitoring, social media tracking, feedback response management etc are all available with this software. Gamification option is unavailable. Read more	Experience.com has built the most impactful Experience Management Platform (XMP) available anywhere, with features to drive operational and behavioral change, in real-time, during the moments that matter. XMP delivers impactful business outcomes including increased customer satisfaction, brand loyalty, online reputation and visibility, as well as improved employee engagement, and compliance - making every experience matter more. Read more
Pricing Options	Free Trial Available Starts at $29.00. Offers Custom plan.	Free Trial Not Available Offers Custom plan.
SW Score & Breakdown	87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 93% Reviews 75% Momentum 65% Popularity 85%	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 95% Reviews 75% Momentum 67% Popularity 82%
SaaSworthy Awards	# 8 Fastest Growing # 9 Most Popular	Not Available

Features

Total Features	6 Features	6 Features
Common Features for All	Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts Customer Review Platform Facilitates timely and proper collection of product and/or business reviews Response Management Allows timely responding to the feedback given by the product users/hotel guests Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Social Media Metrics Users can measure and improve social media marketing performance Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online + 3 More - Show Less	Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts Customer Review Platform Facilitates timely and proper collection of product and/or business reviews Response Management Allows timely responding to the feedback given by the product users/hotel guests Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Social Media Metrics Users can measure and improve social media marketing performance Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online + 3 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Business Hours Online	Business Hours Online

Reviews & Ratings

User Rating	5/5 86 user ratings	4.7/5 70 user ratings
Rating Distribution	Excellent 95.3% Very Good 4.7% Average 0% Poor 0% Terrible 0%	Excellent 88.6% Very Good 4.3% Average 0% Poor 2.9% Terrible 4.3%
User Sentiments	Excellent Customer Support, User-Friendly Interface, Comprehensive Coverage, Valuable Data & Insights Insufficient Mention Quota, Irrelevant Mentions, Slow Loading Times, Limited Report Customization	Automated Review System, Extensive Integrations, User Friendly Interface, Excellent Customer Service Platform Bugs and Glitches, Confusing Features, Limited Customization Options, Ineffective Social Media Syncing
Review Summary	Users praise Mentionlytics for its comprehensive social media monitoring capabilities, real-time alerts, user-friendly interface, and extensive integrations with various social media platforms. They appreciate the ability to track brand mentions, analyze sentiment, and engage with customers effectively. Additionally, users highlight the accuracy and relevance of the insights provided by Mentionlytics, enabling them to make data-driven decisions and improve their marketing strategies. However, some users mention occasional technical glitches and a slight learning curve for new users. Overall, Mentionlytics is highly valued for its robust social media monitoring and analytics features, helping businesses enhance their online presence and customer engagement.	User reviews for Experience.com highlight its strengths in automated review collection, seamless social media integration, and exceptional customer service. The platform is praised for its ease of use, ability to streamline workflows, and valuable insights into customer satisfaction. However, some users note challenges with the new platform's bugginess and occasional difficulties with customer support responsiveness. While the platform is generally well-received, users suggest focusing on addressing technical glitches and enhancing communication to further elevate the user experience.
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Pricing

Pricing Options	Free Trial Available Starts at $29.00. Offers Custom plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	StartUp $29.00 $29.00 per month Essential $99.00 $99.00 per month Advanced $189.00 $189.00 per month Pro $299.00 $299.00 per month Agency $899.00 $899.00 per month Custom Custom	Experience.com Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All Mentionlytics Alternatives	View All Experience.com Alternatives