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Adobe Experience Platform

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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Adobe Marketo Engage logo
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4.3 332 user ratings

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Overview

Description Marketo is a best in class marketing automation software that helps companies involved in various sectors to enhance their customers’ experience and encourage them to visit again at their store. It helps companies to identify and engage the right customers by tracking their behaviour. The software easily builds and scales automated marketing campaigns and determines how marketing channels are impacting revenue. To keep the customers engaged, Marketo creates relevant conversations based on individual behaviours in real-time. The solution includes pre-built tiles and dashboards with advanced segmentation and filters to capture customer interactions at every stage. These simple dashboards and in-depth reporting tools show a clear picture of the impact of Return of Investment. The software attracts, nurtures and converts win-ready lead to sales through its inbound and outbound programs. It also creates personalised campaigns based on the customers’ activities to help them find what they are looking for. Read more Adobe Campaign is a cross-channel marketing software that empowers business houses to plan, coordinate, and execute dynamic campaigns as per their customers’ requirements via mobile, email, offline channels, and more. With this platform, users can improve their email marketing facilities by leveraging contextually relevant and personalized messages. Powered by Adobe Sensei, the platform is capable of analyzing email opening rates, send timings and more. Enterprises find this software useful to gather customer data from different resources and use them for their upcoming marketing campaigns. Users can seamlessly drive, test, and automate their campaigns across every channel with ease. They can also make use of the Adobe Analytics integration to identify valuable audiences in real-time and trigger relevant messages. Moreover, multilingual emails, offer management, campaign reporting, data connectors, customer profiles, audience segmentation, preference centers, etc., are some of the other highlighted and beneficial features offered by the software. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    93%
  • Momentum
    63%
  • Popularity
    86%
SaaSworthy Awards # 2 Most Worthy # 2 Fastest Growing
Not Available

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
4.2/5 3,618 user ratings
4.3/5 332 user ratings
Rating Distribution
  • Excellent

    43.5%
  • Very Good

    42.6%
  • Average

    9.4%
  • Poor

    2.8%
  • Terrible

    1.7%
  • Excellent

    44.9%
  • Very Good

    41%
  • Average

    10.8%
  • Poor

    1.8%
  • Terrible

    1.5%
User Sentiments

    Marketing Automation, Lead Management, Extensive Integrations, Ease of Use

    Steep Learning Curve, Outdated User Interface, Limited Reporting Capabilities, Occasional System Errors

    Not Available
Review Summary

Overall, users praise Marketo for its robust marketing automation capabilities, user-friendly interface, and excellent customer support. Many reviewers highlight its effectiveness in streamlining marketing campaigns, generating leads, and nurturing customer relationships. However, some users mention occasional technical glitches and a steep learning curve for new users. The platform's reporting and analytics features also receive mixed feedback, with some users finding them comprehensive and others requesting more customization options. Additionally, pricing concerns arise, as some users find the cost to be high compared to competitors.

User reviews of Adobe Campaign highlight its powerful capabilities for marketing automation, personalized communication, and data analysis. Many appreciate its cross-platform integration, especially with other Adobe products, and its ability to reach a wide audience. However, users frequently cite a steep learning curve as a drawback, often requiring significant training and technical knowledge. While some praise the user interface, others find it outdated and complex, leading to frustration. Overall, Adobe Campaign is a robust tool, well-suited for large organizations, but may require significant investment in training and support for optimal utilization.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Growth Custom

Select Custom

Prime Custom

Ultimate Custom

Adobe Campaign Custom

 
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View Detailed Pricing

Screenshots & Videos

Screenshots Database Management
+ 4 More
Client Console
Videos Video Thumbnail
+ 1 More
Video Thumbnail
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Vendor information

Company Details Located in: San Jose, CA Founded in: 2006 Located in: San Jose, California
Contact Details

+1 877-270-6586

https://business.adobe.com/products/marketo/adobe-marketo.html

Not available

https://www.adobe.com/marketing/campaign.html

Social Media Handles

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