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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | SupportCenter Plus transforms customer support with its intuitive, web-based platform designed for seamless ticket management. It empowers organizations to efficiently handle customer inquiries by centralizing ticket management, account and contact information, and service contracts. This innovative software provides a superior customer experience by ensuring that support teams can quickly resolve issues and maintain detailed customer records. With SupportCenter Plus, user-friendly interfaces and advanced features come together to make customer support easy and effective. Organizations can streamline their operations, reduce response times, and enhance customer satisfaction. Its robust capabilities allow teams to track and manage every aspect of customer interactions, ensuring nothing is overlooked. Whether it's handling complex queries or maintaining service contracts, SupportCenter Plus equips support teams with the tools they need to excel. By leveraging this powerful solution, companies can focus on what really matters—building strong, lasting relationships with their customers. Read more | Boost customer satisfaction with Sirportly, ensuring everyone enjoys a fantastic support experience with the company. Quick and helpful responses from the team are crucial for building happiness, and Sirportly's tools are designed with this goal in mind. Sirportly equips team with everything they need to respond swiftly and efficiently to customer inquiries. Its intuitive dashboard allows agents to track and manage tickets seamlessly, ensuring no query goes unnoticed. Automated workflows streamline processes, reducing manual tasks and allowing team to focus on providing exceptional service. Real-time collaboration features enable team members to work together effortlessly, solving issues faster and delighting customers with their efficiency. Customizable templates and canned responses save time while maintaining a personal touch. Advanced reporting and analytics provide valuable insights into performance, helping to identify areas for improvement and celebrate successes. With Sirportly, transforming customer support into a well-oiled, satisfaction-boosting machine has never been easier. Empower team to deliver outstanding service and watch the customer satisfaction soar. Read more |
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| SW Score & Breakdown |
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
16 Features
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14 Features
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| Common Features for All |
Alerts (Escalation)
Automated Routing
Contract (SLA Management)
Customizable Branding
Document Storage
Incident Management
Knowledge Base
Known Issue Management
Live Chat
Macros (Templated Responses)
Multi-Channel Communication
Self Service Portal
Social Media Integration
Surveys & Feedback
Ticket Management
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Alerts (Escalation)
Automated Routing
Contract (SLA Management)
Customizable Branding
Document Storage
Incident Management
Knowledge Base
Known Issue Management
Live Chat
Macros (Templated Responses)
Multi-Channel Communication
Self Service Portal
Social Media Integration
Surveys & Feedback
Ticket Management
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| Unique Features |
Multi-language Support
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Multi-language Support
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| API Support |
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| User Rating |
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| Rating Distribution |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Standard Free Professional Custom Enterprise Custom |
Sirportly Others |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots | Not Available |
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| Videos |
+ 1 More
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Not Available |
| Company Details | Located in: Pleasanton, California | Located in: Bournemouth, England |
| Contact Details |
+1 888-720-9500 |
Not available |
| Social Media Handles |
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