Live800 vs Liveo.Chat Comparison

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Live800

Live Chat Software

4.2 11 user ratings

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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Liveo.Chat

Live Chat Software

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Overview

Description

Live800 is an enterprise-level multichannel live chat service system, which integrates ACD and big data analysis to provide an overall online marketing and service solution, realizing the Internet service platform from instant live chat to enterprise multi-application management and multichannel unified access. With 13 years of experience in the live chat service industry, Live800 continues to serve high-quality international customers, helps you drive product value and enhance customer experience and loyalty. Read more

No one wants to chat with stupid bots. Chat with website visitors, increase conversion and give them the best support. Use widget on multiple websites and create multiple departments for each operator. Track user's current IP address with the request URL. The operator or admin can transfer the chat session to another operator. Read more

Pricing Options

Free Trial Available
Starts at $239.00. Offers Custom plan.

Free Trial Available
Starts at $29.00.

SW Score & Breakdown

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

93%
Reviews

66%
Momentum

60%
Popularity

62%

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

88%
Reviews

60%
Momentum

62%
Popularity

62%

Features

Total Features	7 Features	6 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 4 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 3 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online

Reviews & Ratings

User Rating	4.2/5 11 user ratings	Not Available
Rating Distribution	Excellent 54.5% Very Good 18.2% Average 18.2% Poor 9.1% Terrible 0%	Not Available
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Pricing

Pricing Options	Free Trial Available Starts at $239.00. Offers Custom plan.	Free Trial Available Starts at $29.00.
Pricing Plans Monthly Plans Annual Plans	Standard $239.00 $239.00 per year Professional $549.00 $549.00 per year Advanced $1,329.00 $1,329.00 per year Dedicated Custom	Starter $29.00 $29.00 per year Growth $49.00 $49.00 per year
	View Detailed Pricing	View Detailed Pricing

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	View All Live800 Alternatives	View All Liveo.Chat Alternatives