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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LightSpeed Restaurant logo
POS Software

4.1 1,418 user ratings

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SpotOn logo
POS Software

4.1 204 user ratings

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Overview

Description After such a drastic pandemic is your restaurant ready for a grand comeback? With LightSpeed Restaurant, you can assign contactless table ordering, payments to delivery feasibility, and e-commerce. They provide you restaurant tools such as online menus and contactless compensation right from the table. You can easily increase your turnover with limited staff by letting customers go digital with their ordering and paying. With their EMV-compliant terminal restaurant POS software tool, you can handle all swipes, clicks, taps, and splits effortlessly. Plan sitting arrangements according to the social distancing plans, work from a POS system and make changes in real-time. You can serve more customers by providing the options of delivery and pick up and reach customers all over your place. Match your menu with the food delivery apps, prepare all orders and attract new customers quickly. You can now work better by seizing all your online orders on one single screen. With LightSpeed’s tools and features, you can get proper information about the latest trends in the food industry and hit high standards. Read more SpotOn Restaurant is the lightning-fast POS system your business deserves, designed by people who know restaurants for people who run restaurants. Their team of experts will work closely with you to build a POS system to your unique requirements, so you can focus on whats important-creating an amazing experience for your customers. Their hardware is robust and reliable, ready for the demands of a hard-working environment. Read more
Pricing Options
  • Free Trial Available
  • Starts at $69.00. Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    92%
  • Momentum
    61%
  • Popularity
    84%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    84%
  • Momentum
    62%
  • Popularity
    82%
SaaSworthy Awards # 12 Highly Rated # 7 Fastest Growing
Not Available

Features

Total Features
15 Features
12 Features
Common Features for All
    Barcode Scanning Helps in scanning the barcode in an automated and simple manner
    Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations
    Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience
    Discount Management Helps in enjoying better visibility so that suppliers avail discounts
    Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
    Ordering Automation Helps in automating the ordering system and supports online billing
    Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk
    Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations
    Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business
    Returns Tracking Helps to keep track of all the goods returned by customers
    Sales Tracking Helps to track sales systematically
    Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen
    eCommerce Facilitates buying and selling goods/services online using internet facility
  • + 12 More - Show Less
    • Barcode Scanning Helps in scanning the barcode in an automated and simple manner
      Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations
      Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience
      Discount Management Helps in enjoying better visibility so that suppliers avail discounts
      Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
      Ordering Automation Helps in automating the ordering system and supports online billing
      Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk
      Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations
      Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business
      Returns Tracking Helps to keep track of all the goods returned by customers
      Sales Tracking Helps to track sales systematically
      Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen
      eCommerce Facilitates buying and selling goods/services online using internet facility
  • + 9 More - Show Less
  • Technical Details

    Organization Types Supported
    • Medium Business
    • Small Business
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - iOS
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - iOS
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.1/5 1,418 user ratings
    4.1/5 204 user ratings
    Rating Distribution
    • Excellent

      72.1%
    • Very Good

      6.1%
    • Average

      0.9%
    • Poor

      2.1%
    • Terrible

      18.8%
    • Excellent

      66.7%
    • Very Good

      8.8%
    • Average

      6.9%
    • Poor

      2.9%
    • Terrible

      14.7%
    User Sentiments

      User Friendly Interface, Extensive Integrations, Excellent Customer Service, Comprehensive Reporting

      Software Bugs, Inaccurate Inventory Tracking, Limited Functionality, Slow Payment Processing

      Excellent Customer Service, Easy to Use Interface, Comprehensive Reporting Functionality, Fast Payment Processing

      System Outages, Confusing Customer Facing Display, Limited Refund Functionality, Lack of Hardware Options

    Review Summary

    Overall, users praise Lightspeed Restaurant for its ease of use, extensive features, and excellent customer support. Many reviewers highlight its user-friendly interface, intuitive design, and comprehensive functionality, including inventory management, order processing, reporting, and analytics. Reviewers also commend the system's reliability, stability, and the helpfulness and responsiveness of Lightspeed's customer support team. However, some users mention occasional glitches and bugs, limited customization options, and the need for more robust reporting capabilities.

    Overall, SpotOn receives positive feedback from users. Many reviewers appreciate its user-friendly interface, comprehensive features, and helpful customer support. The POS system is praised for its ease of use, detailed reporting capabilities, and seamless integration with other business tools. Additionally, users commend SpotOn's marketing and loyalty programs for effectively attracting and retaining customers. While some users have experienced occasional technical glitches, the majority of reviewers find SpotOn to be a reliable and valuable solution for their business needs.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $69.00. Offers Custom plan.
    • Free Trial Not Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    LightSpeed Restaurant $69.00 $69.00 per month

    Enterprise Custom

    Custom plan Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Customers
    + 5 More
    SpotOn Restaurant
    + 2 More
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail

    Vendor information

    Company Details Located in: Montreal, Canada Located in: Concord, CA
    Contact Details

    +1-514-907-1801

    https://www.lightspeedhq.com/restaurant/

    Not available

    https://www.spoton.com/

    Social Media Handles

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