LightSpeed Restaurant vs Lightspeed Retail Comparison

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LightSpeed Restaurant

POS Software

4.1 1,418 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Lightspeed Retail

POS Software

4.6 134 user ratings

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Overview

Description	After such a drastic pandemic is your restaurant ready for a grand comeback? With LightSpeed Restaurant, you can assign contactless table ordering, payments to delivery feasibility, and e-commerce. They provide you restaurant tools such as online menus and contactless compensation right from the table. You can easily increase your turnover with limited staff by letting customers go digital with their ordering and paying. With their EMV-compliant terminal restaurant POS software tool, you can handle all swipes, clicks, taps, and splits effortlessly. Plan sitting arrangements according to the social distancing plans, work from a POS system and make changes in real-time. You can serve more customers by providing the options of delivery and pick up and reach customers all over your place. Match your menu with the food delivery apps, prepare all orders and attract new customers quickly. You can now work better by seizing all your online orders on one single screen. With LightSpeed’s tools and features, you can get proper information about the latest trends in the food industry and hit high standards. Read more	Lightspeed Retail is a POS software that offers advanced eCom solutions, omnichannel loyalty and contactless payments. With one click and one platform, Lightspeed Retail can sync the physical inventory across all locations to the eCom store. This POS software further improves a company’s stock from every location and organises the shipments from its eCom back office. A company can easily set up its eCom store with Lightspeed Retail’s mobile-responsive and customisable templates backed by quick inventory sync. Furthermore, the automatic confirmation and reminder emails of this software reduce no-shows. Lightspeed Retail also helps businesses to reach out to the nearby stores searching for products online with Google local inventory ads. One can even leverage ad campaign results to stay on top of changing customer tastes by using this POS software. Lightspeed retail further provides omnichannel gift card management services that help customers to purchase and redeem the same gifts in-store and online. Furthermore, this software is a fully integrated way to discover workflows more efficiently than ever. Read more
Pricing Options	Free Trial Available Starts at $69.00. Offers Custom plan.	Free Trial Available Starts at $89.0.
SW Score & Breakdown	90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 98% Reviews 92% Momentum 61% Popularity 84%	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 92% Reviews 85% Momentum 69% Popularity 68%
SaaSworthy Awards	# 12 Highly Rated # 7 Fastest Growing	# 7 Highly Rated # 3 Fastest Growing

Features

Total Features	15 Features	13 Features
Common Features for All	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Multi-Location Helps to manage business affairs across multiple sales channel Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 12 More - Show Less	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Multi-Location Helps to manage business affairs across multiple sales channel Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 10 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - iOS Installed - Mac	SaaS/Web/Cloud Mobile - iOS Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.1/5 1,418 user ratings	4.6/5 134 user ratings
Rating Distribution	Excellent 72.1% Very Good 6.1% Average 0.9% Poor 2.1% Terrible 18.8%	Excellent 68.7% Very Good 28.4% Average 0% Poor 0% Terrible 3%
User Sentiments	User Friendly Interface, Extensive Integrations, Excellent Customer Service, Comprehensive Reporting Software Bugs, Inaccurate Inventory Tracking, Limited Functionality, Slow Payment Processing	Easy to Use Interface, Extensive Integrations, Robust Inventory Management, Excellent Customer Service Occasional System Crashes, E-commerce Platform Limitations, Complicated Discount Functionality, Limited Offline Functionality
Review Summary	Overall, users praise Lightspeed Restaurant for its ease of use, extensive features, and excellent customer support. Many reviewers highlight its user-friendly interface, intuitive design, and comprehensive functionality, including inventory management, order processing, reporting, and analytics. Reviewers also commend the system's reliability, stability, and the helpfulness and responsiveness of Lightspeed's customer support team. However, some users mention occasional glitches and bugs, limited customization options, and the need for more robust reporting capabilities.	Reviews for Lightspeed Retail are largely positive, praising its ease of use, comprehensive features, and helpful customer support. Users appreciate the intuitive interface and smooth onboarding process. Additionally, its inventory management, reporting, and customer relationship management capabilities are highly regarded. Lightspeed Retail's ability to integrate with other software and its mobile accessibility are also seen as major advantages. However, some users have reported occasional glitches and slow performance during busy periods. Overall, Lightspeed Retail is considered a reliable and user-friendly POS system that meets the needs of various retail businesses.
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Pricing

Pricing Options	Free Trial Available Starts at $69.00. Offers Custom plan.	Free Trial Available Starts at $89.0.
Pricing Plans Monthly Plans Annual Plans	LightSpeed Restaurant $69.00 $69.00 per month Enterprise Custom	Basic $89.00 $109.00 per month Core $149.00 $179.00 per month Plus $289.00 $339.00 per month
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	View All LightSpeed Restaurant Alternatives	View All Lightspeed Retail Alternatives