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Apollo.io

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LeadDesk logo
Sales Engagement Software

4.6 12 user ratings

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73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Twilio Frontline logo
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Overview

Description Lead Desk is a smart sales and customer service call center software, developed to assist tele-communication businesses in managing their call center services and triple their outbound sales efficiency. It offers auto and predictive dialer modes that allow your agents to increase their call volume from 40 to 120 per day which in turn increases your growth and revenue. With Lead Desk, you get eight distinct dialer modes, including auto and predictive dialers. With the correct dialer mode, your outbound sales employees can contact consumers swiftly in any circumstance. When you switch from a manual dialer to LeadDesk, your call center operators can call three times as many contacts each day. The platform provides real-time monitoring of your activities and you can see all live data as well as listen in on any calls from afar. During calls, you can even whisper to your agents and stay on top of your contact center's quality and performance with reporting templates and completely customizable reporting tools offered by Lead Desk. Additionally, the program is easily scalable and deployable. Read more They are the customer layer for the internet, powering the most engaging interactions companies build for their customers. We provide simple tools that solve hard problems, delivered as a developer-first cloud platform with global reach and no shenanigans pricing. Securely connect with customers over their preferred channels with a programmable, ready-to-use application for sales teams. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $20.00. Offers Free-forever and Custom plan.
SW Score & Breakdown

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%
  • Reviews
    74%
  • Momentum
    65%
  • Popularity
    79%

73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    72%
  • Reviews
    67%
  • Momentum
    61%
  • Popularity
    63%
SaaSworthy Awards # 6 Fastest Growing
Not Available

Features

Total Features
11 Features
4 Features
Common Features for All
    CRM Integration Automatically sends and receives the relevant information to the CRM Software that helps in time management
    Call List Management Maintains a systematic order of all the important phone numbers of clients.
    Call Monitoring Allows you listen to all inbound and outbound calls.
    Call Recording Facility to record calls with a set of conditions and compliance
    Email Automation Automates the emailing process by sending out targeted messages to clients based on time and specific actions.
    Email/Call Sequencing Arranges email and call lists into different segments or sequences that maintain data in a systematic manner.
    Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response.
    Performance Analytics (Sales) Sales managers can track and monitor the performance of sales teams to eliminate errors or enhance performance.
    Sales Activity Automation Allows sales executives to set up and send follow up messages to the customers automatically.
    Team Management Ensures all the members of the sales teams satisfy clients by upgrading activities and answering questions in real-time.
    Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 8 More - Show Less
    • CRM Integration Automatically sends and receives the relevant information to the CRM Software that helps in time management
      Call List Management Maintains a systematic order of all the important phone numbers of clients.
      Call Monitoring Allows you listen to all inbound and outbound calls.
      Call Recording Facility to record calls with a set of conditions and compliance
      Email Automation Automates the emailing process by sending out targeted messages to clients based on time and specific actions.
      Email/Call Sequencing Arranges email and call lists into different segments or sequences that maintain data in a systematic manner.
      Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response.
      Performance Analytics (Sales) Sales managers can track and monitor the performance of sales teams to eliminate errors or enhance performance.
      Sales Activity Automation Allows sales executives to set up and send follow up messages to the customers automatically.
      Team Management Ensures all the members of the sales teams satisfy clients by upgrading activities and answering questions in real-time.
      Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 1 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Online
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.6/5 12 user ratings
    3/5 5 user ratings
    Rating Distribution
    • Excellent

      66.7%
    • Very Good

      25%
    • Average

      8.3%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      20%
    • Very Good

      40%
    • Average

      0%
    • Poor

      0%
    • Terrible

      40%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Offers Custom plan.
    • Free Trial Available
    • Starts at $20.00. Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Instant Others

    Essential Others

    Advanced Others

    Enterprise Custom

    Professional Free

    Team $20.00 $20.00 per user / month

    Enterprise Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Videos Video Thumbnail
    + 3 More
    Not Available

    Vendor information

    Company Details Located in: Helsinki, Finland Founded in: 2010

    Not available

    Contact Details

    +44 2038080460

    https://leaddesk.com/

    Not available

    https://www.twilio.com/frontline

    Social Media Handles

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