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| Description | Landbot is a chatbot platform that enables businesses to create seamless conversational experiences without requiring coding expertise. Its user-friendly interface allows Marketing, Operations, and Customer Service teams to increase their efficiency by automating and personalizing conversations with customers. The platform empowers businesses to build chatbots that can engage with customers on a variety of platforms, including social media, messaging apps, and websites. Landbot's technology enables businesses to optimize their customer experience and streamline their operations, resulting in increased revenue and customer loyalty. With Landbot, businesses can easily create chatbots that are tailored to their specific needs and objectives, ensuring that their customers receive the best possible service. Read more | Haptik is an artificial intelligence platform for brands looking to transform their customer experiences. Haptik enables customer care chat on websites, mobile apps, and messaging channels, thus taking off the load from live agents via one smooth-running system.With over 100 virtual assistants, it is built to benefit industries like retail and e-commerce, financial services, travel and hospitality, and telecom. It’s a robust NLU engine that handles sales and customer care queries in a unique way. The tool is an omni-channel dialog builder that engages customers across all 3rd party chat and voice platforms. It’s a simple tool to design, build and maintain IVAs. The conversational commerce feature is a voice-enabled engine that works as a shopping assistant to help with transactions across all the digital sales points. The 24/7 sales agent addresses FAQs and also gives recommendations on different products. Users can also enjoy the added benefit where passive website visitors could be converted into interested customers. Read more |
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Intuitive User Interface, Extensive Integrations, Excellent Customer Support, Flexible and Customizable Limited Styling Options, Occasional Bugs, Expensive Premium Plans, Limited WhatsApp Functionality |
Responsive Customer Support Team, Ease of Bot Implementation, Comprehensive Analytics Dashboards, Seamless WhatsApp Integration Occasional Software Bugs, Limited Customization Options, Complex Integration with other Platforms, Occasional Delays in Support Resolution Time |
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Users acknowledge Landbot's user-friendly interface, straightforward drag-and-drop functionality, and extensive template library, which allows for quick and easy chatbot creation. They commend the platform's ability to seamlessly integrate with various communication channels and its robust analytics and reporting features that provide valuable insights into chatbot performance. However, some users mention occasional glitches, limited customization options, and the need for improved customer support responsiveness. |
Haptik's customer reviews reveal both positive and negative experiences. Satisfied customers appreciate the platform's ease of use, time-saving automation, and improved customer satisfaction. They also highlight the platform's scalability and robust analytics. However, some reviewers express dissatisfaction with the pricing, limited customization options, and occasional technical glitches. Others note that the platform may require a learning curve for some users. |
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AI-Generated from the text of User Reviews
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Sandbox (Website) Free Starter (Website) Others Pro (Website) Others Business (Website) Others Pro (Whatsapp) Others Business (Whatsapp) Others |
Haptik Custom |
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| Company Details | Located in: Barcelona, Spain Founded in: 2017 | Located in: New York, New York Founded in: 2013 |
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