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| Description | Landbot is a chatbot platform that enables businesses to create seamless conversational experiences without requiring coding expertise. Its user-friendly interface allows Marketing, Operations, and Customer Service teams to increase their efficiency by automating and personalizing conversations with customers. The platform empowers businesses to build chatbots that can engage with customers on a variety of platforms, including social media, messaging apps, and websites. Landbot's technology enables businesses to optimize their customer experience and streamline their operations, resulting in increased revenue and customer loyalty. With Landbot, businesses can easily create chatbots that are tailored to their specific needs and objectives, ensuring that their customers receive the best possible service. Read more | Google Cloud Dialogflow is a conversational AI based platform that helps companies streamline effective and understandable conversations with their loyal customers. The platform is powered by Google’s leading AI inclusive of powerful chatbots and voice bots. Thus enabling companies to deliver natural customer experiences with the help of virtual agents that supports multi-turn conversations in an efficient manner. Moreover, visual builders and prebuilt agents made available within Google Cloud Dialogflow helps out companies with seamless interface generation, reducing the development time from days to minutes. This way companies also gets to deploy multiple chat interfaces across their contact centre and digital channels, including messaging services of their own. Other notable features include seamless virtual agent management using end-to-end CI/CD pipelines, through versioning and continuous evaluation of flow-based modules. Thus facilitating scaling up to 40,000 intents and 20 independent flows for each agent. Read more |
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Intuitive User Interface, Extensive Integrations, Excellent Customer Support, Flexible and Customizable Limited Styling Options, Occasional Bugs, Expensive Premium Plans, Limited WhatsApp Functionality |
User-Friendly Interface, Extensive Integrations, Powerful NLP Capabilities, Pre-built Agents and Templates Limited Customization Options, Complex Pricing Structure, Limited Multilingual Support, Steep Learning Curve |
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Users acknowledge Landbot's user-friendly interface, straightforward drag-and-drop functionality, and extensive template library, which allows for quick and easy chatbot creation. They commend the platform's ability to seamlessly integrate with various communication channels and its robust analytics and reporting features that provide valuable insights into chatbot performance. However, some users mention occasional glitches, limited customization options, and the need for improved customer support responsiveness. |
Google Cloud Dialogflow is generally praised for its user-friendly interface, which makes building chatbots accessible to those without coding experience. Its drag-and-drop functionality, pre-built templates, and robust natural language processing capabilities create engaging conversations. However, users note some limitations, including potentially high costs, limited customization options, and a learning curve for certain advanced features. Despite these, Dialogflow is seen as a valuable tool for automating customer interactions, handling frequent inquiries, and integrating with other Google Cloud services. |
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AI-Generated from the text of User Reviews
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Sandbox (Website) Free Starter (Website) Others Pro (Website) Others Business (Website) Others Pro (Whatsapp) Others Business (Whatsapp) Others |
Dialogflow CX Custom Dialogflow ES (Essentials) Custom |
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| Company Details | Located in: Barcelona, Spain Founded in: 2017 |
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