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Chatbots Software

4.8 331 user ratings

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Bot Platforms Software

4.7 124 user ratings

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Overview

Description Landbot is a chatbot platform that enables businesses to create seamless conversational experiences without requiring coding expertise. Its user-friendly interface allows Marketing, Operations, and Customer Service teams to increase their efficiency by automating and personalizing conversations with customers. The platform empowers businesses to build chatbots that can engage with customers on a variety of platforms, including social media, messaging apps, and websites. Landbot's technology enables businesses to optimize their customer experience and streamline their operations, resulting in increased revenue and customer loyalty. With Landbot, businesses can easily create chatbots that are tailored to their specific needs and objectives, ensuring that their customers receive the best possible service. Read more Botpress is a developer stack for creating open-source and enterprise chatbots to enhance the user experience for increased growth of your firm or business. It is made up of open developer tools for understanding text and automating intricate conversations. Botpress is specifically developed for developers to create high-quality virtual assistants and chatbots. It tests and fine-tunes the most up-to-date NLP models for domain-specific, contextual, and goal-oriented interactions. Their language understanding engine is not only the most powerful, but it is also the most user-friendly for programmers. When utilizing this open-source platform, there's no need to understand machine learning or fiddle with pipeline setup and hyper-parameters. It provides a simple training API route and a prediction API route, which is all the expertise you need while using Botpress. You can also implement in accordance with your data and security standards. Advanced analytics and reporting by Botpress additionally help in boosting performance. Despite the fact that Botpress is an open-source platform, "Botpress Enterprise" is geared to the demands of major businesses wanting to add value using AI. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.8/5 331 user ratings
4.7/5 124 user ratings
Rating Distribution
  • Excellent

    88.2%
  • Very Good

    8.5%
  • Average

    1.5%
  • Poor

    0%
  • Terrible

    1.8%
  • Excellent

    71%
  • Very Good

    26.6%
  • Average

    2.4%
  • Poor

    0%
  • Terrible

    0%
User Sentiments

    Intuitive User Interface, Extensive Integrations, Excellent Customer Support, Flexible and Customizable

    Limited Styling Options, Occasional Bugs, Expensive Premium Plans, Limited WhatsApp Functionality

    Extensive Integrations, Ease of Use, User Friendly Interface, Strong Community Support

    Occasional Bugs, Steep Learning Curve for Advanced Features, Limited Control Over Knowledge Base Answers, Slow Response Times at Times

Review Summary

Users acknowledge Landbot's user-friendly interface, straightforward drag-and-drop functionality, and extensive template library, which allows for quick and easy chatbot creation. They commend the platform's ability to seamlessly integrate with various communication channels and its robust analytics and reporting features that provide valuable insights into chatbot performance. However, some users mention occasional glitches, limited customization options, and the need for improved customer support responsiveness.

Botpress receives praise for its user-friendly interface, making chatbot development accessible to both non-coders and developers. Users appreciate its visual scripting, integration with AI technologies like ChatGPT, and extensive customization options. However, some users report a learning curve for beginners, particularly when navigating more complex features. While the community and support are generally lauded, concerns linger about response times and the availability of dedicated support options. Overall, users see Botpress as a valuable tool for creating engaging chatbots, but recognize the platform is still evolving and may require some coding expertise for advanced use cases.

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Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Sandbox (Website) Free

Starter (Website) Others

Pro (Website) Others

Business (Website) Others

Pro (Whatsapp) Others

Business (Whatsapp) Others

Botpress Individual Custom

Botpress Enterprise Custom

 
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Vendor information

Company Details Located in: Barcelona, Spain Founded in: 2017 Located in: Quebec, Canada Founded in: 2016
Contact Details

Not available

https://landbot.io/

Not available

https://botpress.com/

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