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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Kreato CRM logo
CRM Software

4.3 14 user ratings

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Kustomer logo
Help Desk Software

4.4 885 user ratings

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Featured

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho CRM logo

Zoho CRM

CRM Software

4.3 2,503 user ratings

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Featured

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HubSpot CRM logo

HubSpot CRM

CRM Software

4.5 40 user ratings

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Overview

Description Kreato is a CRM solution that uses AI to help marketers and salespeople better engage with their customers and close sales. Kreato CRM includes sales sequencing functionality to help guide salespeople as to whom they should engage with in their pipeline, when, and in what way. The solution also allows you to make calls, which are then automatically logged and transcribed into text. Kreato enables you to email and send text messages to customers, as well as auto sync emails you have received with specific CRM contacts. In terms of email capabilities, Kreato can auto trigger email responses according to actions that customers take, or their stage in the pipeline. You can also create drip email campaigns to send personalized emails at a schedule of your choosing. The solution also enables you to use system insight to understand when they are most likely to read the emails you are sending. Read more Kustomer is an efficient CRM solution that helps enterprises deliver robust support services to their clients. Powered by AI and process automation, the software goes beyond ordinary ticketing systems, standardising repetitive tasks such as contextualising conversations or sending a basic response. Thus enabling the support team to focus their energy on other relevant tasks. The intelligent system identifies subject matter within every inbound conversation and gets individual customers routed to the right resource. It also allows supervisors to track and intervene during live conversations, if needed. With the flexible software, enterprises can allow their customers to reach out from anywhere, at any time, using the channel of their convenience. Further, with Kustomer organizations get access to AI powered productivity tools, which ensures greater levels of collaboration, segmentation and content management. The software provides comprehensive data security through AWS in certified data centres. It applies security checks, third-party monitoring, to endure data security right at the code level as well as through the entire software development process. Read more Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. Read more A forever-free customer relationship management software that provides solution to all your CRM needs. HubSpot CRM automates the tasks for your sales people which allows more work with less data entry. The interactions are tracked down automatically and a separate visual dashboard displays deals for total visibility. Now handle upto 1,000,000 contacts, users and storage without any expiration date all of it without paying a penny. With Hubspot CRM, you can also send emails in a personalized sequence which is delivered as per the schedule you set. Get notified whenever any lead opens your email so that you know how to follow-up with that particular lead. Read more
Pricing Options
  • Free Trial Available
  • Free Trial Not Available
  • Starts at $89.0.
  • Free Trial Available
  • Starts at $14.0.
  • Free Trial Available
  • Starts at $15.0. Offers Free-forever plan.
SW Score & Breakdown

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    74%
  • Reviews
    70%
  • Momentum
    61%
  • Popularity
    72%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    83%
  • Momentum
    62%
  • Popularity
    80%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    77%
  • Momentum
    66%
  • Popularity
    82%

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    87%
  • Momentum
    69%
  • Popularity
    68%
SaaSworthy Awards
Not Available
# 12 Most Popular # 17 Fastest Growing # 2 Most Worthy # 7 Fastest Growing # 4 Highly Rated # 19 Fastest Growing

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.3/5 14 user ratings
4.4/5 885 user ratings
4.3/5 2,503 user ratings
4.5/5 40 user ratings
Rating Distribution
  • Excellent

    28.6%
  • Very Good

    71.4%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    54.6%
  • Very Good

    36.6%
  • Average

    7%
  • Poor

    1%
  • Terrible

    0.8%
  • Excellent

    50.2%
  • Very Good

    34.3%
  • Average

    9.8%
  • Poor

    2.8%
  • Terrible

    2.9%
  • Excellent

    62.5%
  • Very Good

    27.5%
  • Average

    5%
  • Poor

    5%
  • Terrible

    0%
User Sentiments
    Not Available

    User-friendly Interface, Efficient Customer Interaction Tracking, Extensive Integrations, Comprehensive Customer History View

    Occasional Software Glitches/Crashes, Limited Mobile Functionality, Complex Workflow Configuration, Inconsistent Search Functionality

    Ease of Use, Customizable Interface, Extensive Integrations, Affordable Pricing

    Slow Customer Support, Occasional Software Glitches, Limited Mobile Functionality, Complex Customization

    User Friendly Interface, Extensive Integrations, Email Tracking, Task Management

    High Pricing, Limited Customization, Occasional Software Glitches, Complex Workflows

Review Summary
Not Available

Kustomer garners praise for its user-friendly interface, customizable features, and robust reporting capabilities. Reviewers appreciate the platform's ability to manage customer interactions across multiple channels, such as email, chat, and social media, in a single, unified view. Additionally, Kustomer's automation tools are lauded for streamlining workflows and improving agent productivity. However, some users express concerns regarding occasional technical glitches and the need for improved integration with certain third-party applications. Overall, Kustomer is well-received for its comprehensive customer service features and its ability to enhance customer engagement.

Zoho CRM receives positive reviews for its user-friendly interface and affordability. Users appreciate its comprehensive features, including lead tracking, contact management, and automation capabilities. However, some users report a steep learning curve and occasional glitches, particularly with advanced features. While customer support receives mixed feedback, Zoho CRM is highly recommended for businesses seeking an all-in-one solution to improve efficiency and customer relationships.

HubSpot Sales Hub is lauded for its user-friendliness, seamless integration with other HubSpot tools, and effective lead management capabilities. Users appreciate its intuitive interface, personalized email sequences, and robust analytics. However, some drawbacks include a steep learning curve, limited reporting options in lower tiers, and occasional glitches. While HubSpot Sales Hub offers a powerful solution for streamlining sales processes and driving growth, it's essential to consider the pricing structure and ensure compatibility with your business needs before committing.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Free Trial Not Available
  • Starts at $89.0.
  • Free Trial Available
  • Starts at $14.0.
  • Free Trial Available
  • Starts at $15.0. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Sales Enterprise Others

Sales Enterprise AI Others

Enterprise $89.00 $89.00 per month

Ultimate $139.00 $139.00 per month

Standard $14.00 $20.00 per user / month

Professional $23.00 $35.00 per user / month

Enterprise $40.00 $50.00 per user / month

Ultimate $52.00 $65.00 per user / month

Free Tools Free

Sales Hub Starter $15.00 $20.00 per month

Starter Customer Platform $15.00 $20.00 per user / month

Sales Hub Professional $90.00 $100.00 per user / month

Sales Hub Enterprise $150.00 $150.00 per user / month

 
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Screenshots & Videos

Screenshots Customer Segmentation Deliverables
+ 1 More
Live Chat System
+ 12 More
Marketing Email
+ 6 More
Videos Video Thumbnail
+ 1 More
Video Thumbnail Video Thumbnail
+ 3 More
Video Thumbnail
+ 1 More

Vendor information

Company Details Located in: Walnut, California Founded in: 2015 Located in: New York, NY - 07078 Founded in: 2015 Located in: Pleasanton, California - 94588 Founded in: 2005 Located in: Cambridge, Massachusetts Founded in: 2006
Contact Details

+1 628-600-2908

http://www.kreatocrm.com/

+1 212-497-1188

https://www.kustomer.com/

+1 877-834-4428

https://www.zoho.com/crm/

+1 888 482 7768

https://www.hubspot.com/products/crm

Social Media Handles

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