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| Description | Kommunicate is a robust customer support automation platform, with which users can develop AI-based chatbots without code, improve customer experience and generate more leads on the go. The software enables companies to provide the best of human touch and automation simultaneously. Organisations can also depend on the same to move beyond plain texts and drive in better engagement rates with rich messaging. Further, an easy to use chatbot builder available within facilitates seamless development of conversational workflows and NLP powered support bots accordingly. Users can generate exclusive bots that can schedule meetings, qualify leads and provide relevant support to customers 24/7. Powerful dashboards present within helps users manage customer conversations via live chat, bots, WhatsApp, Facebook and Line. Moreover, users can even customise and generate an intuitive help centre of their own with Kommunicate and get the particular deployed over the website. Read more | Google Cloud Dialogflow is a conversational AI based platform that helps companies streamline effective and understandable conversations with their loyal customers. The platform is powered by Google’s leading AI inclusive of powerful chatbots and voice bots. Thus enabling companies to deliver natural customer experiences with the help of virtual agents that supports multi-turn conversations in an efficient manner. Moreover, visual builders and prebuilt agents made available within Google Cloud Dialogflow helps out companies with seamless interface generation, reducing the development time from days to minutes. This way companies also gets to deploy multiple chat interfaces across their contact centre and digital channels, including messaging services of their own. Other notable features include seamless virtual agent management using end-to-end CI/CD pipelines, through versioning and continuous evaluation of flow-based modules. Thus facilitating scaling up to 40,000 intents and 20 independent flows for each agent. Read more |
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User-Friendly Interface, Extensive Integrations, Powerful NLP Capabilities, Pre-built Agents and Templates Limited Customization Options, Complex Pricing Structure, Limited Multilingual Support, Steep Learning Curve |
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Google Cloud Dialogflow is generally praised for its user-friendly interface, which makes building chatbots accessible to those without coding experience. Its drag-and-drop functionality, pre-built templates, and robust natural language processing capabilities create engaging conversations. However, users note some limitations, including potentially high costs, limited customization options, and a learning curve for certain advanced features. Despite these, Dialogflow is seen as a valuable tool for automating customer interactions, handling frequent inquiries, and integrating with other Google Cloud services. |
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Start $33.33 $40.00 per month Grow $83.33 $100.00 per month Scale $333.33 $400.00 per month Business Custom |
Dialogflow CX Custom Dialogflow ES (Essentials) Custom |
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| Company Details | Located in: Bangalore, India Founded in: 2017 |
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(+1) (310) 402-2374 |
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