Kintegra Labs vs Clarabridge Engage Comparison

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Kintegra Labs

Social Media Management Software

4.7 15 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Clarabridge Engage

Social Media Management Software

4.4 137 user ratings

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Overview

Description

Kintegra Labs is a social media marketing tool for digital marketers, business owners, and marketing teams who want to get their hands on relevant research analytics and insights. With the tool, they can measure the strategies their competitors are using for social engagement, the number of leads that users have in their target markets, the interest groups that users can target, the target market that reacts to the content, number of social media mentions, and more. The tool can sift through Facebook data and fetch relevant leads for every user. The searches can be personalized on the basis of keywords and demography and users can have access to the data of relevant companies in the area that they are targeting. With deeper insights, they can also find the right size of the Facebook audience for a given interest, instantly optimizing the target and spend of the campaigns. Read more

Clarabridge is an ultimate CRM software that has helped multiple leading brands to enhance customer experiences by putting customer feedback to work. The software provides top-class customer analytics, Omni source listening, and prompt steps to respond quickly to the customers. Clarabridge is a useful tool that offers a great customer experience through SaaS software using speech analytics and AI-powered text. The data generally used for analysis is acquired from Facebook, Twitter, or other reviews sites, especially from social media, email call center notes, surveys, and chats. Clarabridge is an optimal customer engagement platform that helps customers through digital and social channels after acquiring information from various social media platforms. Moreover, using this tool, organizations can leverage a single solution to view and respond to every incoming message and incorporate communication seamlessly to solve customer's problems and queries promptly. Businesses must opt for the Clarabridge solution to empower their CRM programs by offering correlation, customer feedback trends, and root cause analysis. Employ Carabridge to connect and engage with customers, which offers superior customer experiences comprising a flat-rate pricing strategy. Read more

Pricing Options

Free Trial Available
Starts at $19.99.

Free Trial Available
Offers Custom plan.

SW Score & Breakdown

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

90%
Reviews

77%
Momentum

60%
Popularity

68%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

72%
Momentum

61%
Popularity

79%

Features

Total Features	6 Features	9 Features
Common Features for All	Analytics (Social Media) Helps you analyse performance based on reaction to posts Auto Publishing Publishes scheduled posts as and when they become relevant Brand Tracking Helps to know the position of your brand on the social media network Content Management Helps you to create and customize your contents to make user and SEO friendly Customer Engagement Enables the brand to maintain contact with their potential customers Multi-Account Management Facilitates the usage of multiple social media account for a wider reach Multi-User Collaboration Allows multiple users to work on one project to ensure effective team work Posts Scheduling Schedules your posts beforehand to post contents timely even in your absence Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online + 3 More - Show Less	Analytics (Social Media) Helps you analyse performance based on reaction to posts Auto Publishing Publishes scheduled posts as and when they become relevant Brand Tracking Helps to know the position of your brand on the social media network Content Management Helps you to create and customize your contents to make user and SEO friendly Customer Engagement Enables the brand to maintain contact with their potential customers Multi-Account Management Facilitates the usage of multiple social media account for a wider reach Multi-User Collaboration Allows multiple users to work on one project to ensure effective team work Posts Scheduling Schedules your posts beforehand to post contents timely even in your absence Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online + 6 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.7/5 15 user ratings	4.4/5 137 user ratings
Rating Distribution	Excellent 80% Very Good 13.3% Average 0% Poor 6.7% Terrible 0%	Excellent 51.1% Very Good 38.7% Average 7.3% Poor 0.7% Terrible 2.2%
User Sentiments	Not Available	Comprehensive Social Media Monitoring, User-friendly Interface, In-depth Reporting and Analytics, Efficient Customer Service Management Occasional System Glitches and Bugs, Latency and Slow Response Times, Limited Instagram Integration, Complexities in Approval Workflow
Review Summary	Not Available	Users praise the solution for its user-friendly interface, ease of use, and comprehensive features. They appreciate the ability to capture and analyze customer feedback, measure customer satisfaction, and identify areas for improvement. The sentiment analysis and reporting capabilities are also highly valued. However, some users mention occasional technical glitches and limited customization options as areas for improvement. Overall, the product is well-received for its ability to enhance customer engagement and improve business outcomes.
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Pricing

Pricing Options	Free Trial Available Starts at $19.99.	Free Trial Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Pro Lite $19.99 $19.99 per month Pro Basic $39.99 $39.99 per month Pro Advance $79.99 $79.99 per month	Clarabridge Engage Custom
	View Detailed Pricing	View Detailed Pricing

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	View All Kintegra Labs Alternatives	View All Clarabridge Engage Alternatives