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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Incident.io is a Slack-powered incident management platform. We help high-growth companies declare, collaborate, communicate around and learn from events that disturb their normal course of business - from critical infrastructure being down, to data breaches and security incidents. Read more | Jeli is an innovative platform that provides organization with powerful and actionable insights into their incident management process. With Jeli, professionals can quickly understand and respond to systemic incidents, allowing them to build a more resilient infrastructure and team. The platform aggregates incident data across tools and people in the organization to generate recommended improvements. Jeli's sophisticated programming and data evaluation empowers organizations to stay ahead of system incidents. Professionals can leverage Jeli to gain critical visibility and insights into incidents, and analyze related trends for insights into prevention. This innovative technology naturally increases reliability and efficiency, and contributes to a stronger company culture by reinforcing accountability. Read more |
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| SW Score & Breakdown |
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
5 Features
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11 Features
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| Common Features for All |
Audit Trail
Auto-Assign (Incidents)
CAPA
Disaster Recovery
Enriched Notifications
Incident Prioritization
Incident Reporting
Real-time Dashboard
Root-cause Diagnosis
Safety Management
Task Management
Ticket Management
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Audit Trail
Auto-Assign (Incidents)
CAPA
Disaster Recovery
Enriched Notifications
Incident Prioritization
Incident Reporting
Real-time Dashboard
Root-cause Diagnosis
Safety Management
Task Management
Ticket Management
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| Review Summary |
User reviews consistently praise Incident.io for its seamless Slack integration, making incident management effortless and intuitive. Users appreciate the platform's ability to automate key tasks, streamline communications, and foster a positive incident culture. While the pricing model for larger teams presents some drawbacks, the extensive customization options and responsive customer support are highly valued. Users highlight the platform's potential for future growth and innovation, with ongoing feature development addressing reported pain points. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Starter $16.00 $19.00 per user / month Pro $23.00 $28.00 per user / month Enterprise Custom |
Free Free Starter $3,000.00 $3,000.00 per year Enterprise Custom |
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View Detailed Pricing
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| Screenshots |
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| Company Details | Located in: London, Great Britain Founded in: 2021 | Located in: San Francisco, California Founded in: 2019 |
| Contact Details |
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