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Inbound Call Tracking Software

4.5 1,216 user ratings

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Overview

Description Invoca is a call tracking and analytics software driven by artificial intelligence that is ideally suited for all types of enterprises. Invoca allows revenue teams to create better buying experiences, attract more leads, and boost revenue across the board. It's a platform that provides marketers with campaign attribution and actionable data from incoming phone conversations. Invoca's provides AI-powered call tracking and analytics capabilities that are specifically designed for enterprise marketers. It is a one-stop solution that makes use of modern technology to gather data, boost your marketing significantly, and multiply your revenue. Marketers can use data from phone interactions with consumers to better understand and anticipate consumer behavior using Signal AI predictive analytics of Invoca. It provides precise and real-time call analytics that are tailored to a company's unique requirements. This is software that is one of its kind. Its AI capabilities are unmatched and have won Invoca several accolades. It is a no-brainer choice and you must use this software to boost your business and revenue. It provides a free trial version, 24/7 live assistance, and some affordable premium plans to choose from. Read more Call Box provides comprehensive phone solutions that simplify communication and reduce inefficiencies in call handling. Uncover and resolve gaps in phone processes with a unique combination of human reviewers and machine learning technology. Drive a culture of phone accountability with continuous feedback loops that change the outcome of a call before it ends. Call Box presents your agents with customer history, lead source information, and performance indicators as live calls come into your business. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.5/5 1,216 user ratings
4.3/5 121 user ratings
Rating Distribution
  • Excellent

    57.6%
  • Very Good

    37.1%
  • Average

    3.9%
  • Poor

    0.7%
  • Terrible

    0.7%
  • Excellent

    54.5%
  • Very Good

    28.9%
  • Average

    10.7%
  • Poor

    3.3%
  • Terrible

    2.5%
User Sentiments

    Robust Call Tracking, Extensive Integrations, Excellent Customer Support, Actionable Insights

    Complex UI, Limited Global Availability, Inconsistent Data Accuracy, Confusing Reporting Features

    Quality Customer Service, Easy to Use Interface, Detailed Reporting Features, Seamless CRM Integrations

    Inaccurate Reporting Data, Slow Reporting System, Limited Third Party Integrations, Outdated User Interface

Review Summary

Invoca's customer reviews reveal a robust platform that excels in tracking and analyzing marketing campaigns, providing valuable insights for optimizing ROI. Users appreciate its user-friendly interface, customizable dashboards, and comprehensive reporting capabilities. However, some users have expressed concerns regarding occasional technical glitches and the need for improved customer support responsiveness. Overall, Invoca is a reliable solution for businesses seeking to enhance their marketing effectiveness and optimize campaign performance.

Users are generally satisfied with the product, praising its ease of use, reliability, and helpful customer support. It is seen as a good option for small businesses looking for a cost-effective solution. However, some users have reported issues with the product's features, such as limited customization options and lack of advanced reporting capabilities. Additionally, a few users have experienced occasional technical difficulties and glitches. Overall, the product seems to be a reliable and user-friendly choice for small businesses, but it may lack some of the more advanced features and customization options that larger businesses may require.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Invoca Custom

Call Box Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

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Vendor information

Company Details Located in: Santa Barbara, CA - 93101 Founded in: 2008 Located in: Dallas, Texas Founded in: 1988
Contact Details

(855) 900-6734

https://www.invoca.com/

833-975-0168

https://www.callbox.com/

Social Media Handles

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