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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

InStream logo
CRM Software

4.5 172 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Market Maker logo
CRM Software

4.2 497 user ratings

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Overview

Description InStream is a platform for sales development and commonly used in small and medium-sized business from different industrial fields. It is user-friendly and helps to collect all essential business contacts in one place. It also serves as a contact manager and sales automation tool. You can gather customer data to get actionable business insights. It allows in connecting your account to social media channels, thereby accessing useful customer data. A real-time conversation helps to collaborate better with your team. Read more Market Maker is a Real Estate leads CRM software helping agents curate and build their presence in the market. With a wide array of intuitive features, Market Maker optimizes real estate businesses effectively, offering prepositioned appointments right to their calenders. Businesses can get leads recommended to them directly from Facebook Ads, Google Ads, Lead Capture Pages, and home search pages. Moreover, the platform also nurtures out individual leads, personalizing them to build out an intuitive authority of the brand. Through advanced marketing techniques, Market Maker attracts customers to real estate business pages via targeted advertisements, video emails, vlogs, blogs, and other custom promotional media services. Furthermore, eligible and ready-to-act leads are automatically placed within the agents' calendars to deliver a seamless appointment schedule. Integration with Google Calendar helps agents directly sync all appointments on one platform and receive instant alerts regarding new ones. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    77%
  • Reviews
    81%
  • Momentum
    61%
  • Popularity
    71%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    91%
  • Reviews
    85%
  • Momentum
    66%
  • Popularity
    72%

Features

Total Features
11 Features
17 Features
Common Features for All
    Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.
    Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork
    Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
    Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads
    Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services
    Dedicated Phone Line Integration Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking
    Lead Management A systemized and organized way of managing all your leads and their conversation.
    Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response.
    List Management Enables management of multiple lists and communications with them
    Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI
    Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.
    Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
    Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity
    Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms
    Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.
    Sales Force Automation Streamlined management of the sales cycle from lead to close
    Territory Management Helps to assign, manage sales territories and conveniently track their progress
  • + 5 More - Show Less
    • Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.
      Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork
      Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
      Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads
      Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services
      Dedicated Phone Line Integration Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking
      Lead Management A systemized and organized way of managing all your leads and their conversation.
      Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response.
      List Management Enables management of multiple lists and communications with them
      Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI
      Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.
      Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
      Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity
      Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms
      Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.
      Sales Force Automation Streamlined management of the sales cycle from lead to close
      Territory Management Helps to assign, manage sales territories and conveniently track their progress
  • + 12 More - Show Less
  • Unique Features
      Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.
      Customization Helps to customize the system for use in industry-specific use cases
      Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media.
      Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities
      Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.
      Customization Helps to customize the system for use in industry-specific use cases
      Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media.
      Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities

    Technical Details

    Organization Types Supported
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online

    Reviews & Ratings

    User Rating
    4.5/5 172 user ratings
    4.2/5 497 user ratings
    Rating Distribution
    • Excellent

      54.1%
    • Very Good

      41.3%
    • Average

      4.1%
    • Poor

      0%
    • Terrible

      0.6%
    • Excellent

      74.8%
    • Very Good

      5.4%
    • Average

      1.2%
    • Poor

      1.2%
    • Terrible

      17.3%
    User Sentiments

      Easy to Use Interface, Effective Communication Features, Extensive Integrations, Comprehensive Customer Data Management

      Limited Features in Free Version, Slow Loading Times, Inadequate Customer Support, Lack of Mobile Application

      Comprehensive Training, Effective Scripts, Responsive Support Team, User-Friendly Platform

      Lead Quality, Inconsistent Lead Flow, Misleading Marketing, Lack of Refund Transparency

    Review Summary

    InStream users widely praise its user-friendly interface, ease of use, time-saving capabilities, and excellent customer support. The platform is seen as a valuable tool for managing customer relationships, tracking interactions, and streamlining communication. Some users have experienced minor issues such as occasional bugs and glitches, but these are often resolved promptly. Overall, InStream is well-received for its intuitive design, efficient features, and positive customer experience, making it a popular choice among businesses seeking a comprehensive CRM solution.

    Overall, user reviews of Market Maker are positive, with many users praising its user-friendly interface, comprehensive features, and helpful customer support. Users also appreciate the product's ability to generate leads, manage contacts, and automate marketing campaigns. However, some users have reported issues with the product's reliability and accuracy, as well as its high cost. Additionally, some users have found the product to be difficult to use and have experienced technical glitches.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Offers Free-forever plan.
    • Free Trial Not Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Free Free

    Market Maker Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Videos Video Thumbnail Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Poznan, Poland Founded in: 2015 Located in: Frisco, Texas Founded in: 2017
    Contact Details

    +48 732 454 349

    http://instream.io/en/crm/contact-management/

    +1 417-881-4949

    https://www.marketmakerleads.com/

    Social Media Handles

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