InStream vs eWay-CRM Comparison

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

InStream

CRM Software

4.5 172 user ratings

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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

eWay-CRM

CRM Software

5 2 user ratings

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Overview

Description	InStream is a platform for sales development and commonly used in small and medium-sized business from different industrial fields. It is user-friendly and helps to collect all essential business contacts in one place. It also serves as a contact manager and sales automation tool. You can gather customer data to get actionable business insights. It allows in connecting your account to social media channels, thereby accessing useful customer data. A real-time conversation helps to collaborate better with your team. Read more	Turn Microsoft 365 into a business powerhouse with eWay-CRM. Seamlessly integrating with tools like Outlook, Teams, and SharePoint, eWay-CRM simplifies customer management, sales tracking, and project execution—all without switching platforms. Organize emails, contacts, and meetings by linking them to clients and deals, while integrations with Power BI and QuickBooks provide instant insights. Boost collaboration with automated workflows, email tracking, task management, and mobile sync for Android and iOS. Plan marketing campaigns using custom database segmentation or discuss leads directly in Teams. Financial tracking, reminders, and profitability reports ensure to stay on top of every project and goal. By combining CRM functionality with Microsoft 365, eWay-CRM eliminates scattered data and repetitive tasks, centralizing all business activities in one place. Ideal for growth-focused companies, eWay-CRM simplifies work, streamlines processes, and empowers the team to thrive. Transform the business and watch the productivity soar with eWay-CRM. Read more
Pricing Options	Free Trial Not Available Offers Free-forever plan.	Free Trial Available Starts at $18.0. Offers Free-forever plan.
SW Score & Breakdown	80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 77% Reviews 81% Momentum 61% Popularity 71%	89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 98% Reviews 65% Momentum 62% Popularity 76%
SaaSworthy Awards	Not Available	# 15 Most Popular # 16 Fastest Growing

Features

Total Features	11 Features	25 Features
Common Features for All	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Dedicated Phone Line Integration Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking Document Management Ability to store and manage various information and documents in electronic format. Lead Management A systemized and organized way of managing all your leads and their conversation. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms Referral Tracking Track and manage your referred customers. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sales Force Automation Streamlined management of the sales cycle from lead to close Territory Management Helps to assign, manage sales territories and conveniently track their progress + 5 More - Show Less	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Dedicated Phone Line Integration Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking Document Management Ability to store and manage various information and documents in electronic format. Lead Management A systemized and organized way of managing all your leads and their conversation. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms Referral Tracking Track and manage your referred customers. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sales Force Automation Streamlined management of the sales cycle from lead to close Territory Management Helps to assign, manage sales territories and conveniently track their progress + 17 More - Show Less
Unique Features	Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency. Customization Helps to customize the system for use in industry-specific use cases IoT Integration Leveraging Internet of Things devices for enhanced data collection and analysis Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media. Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities	Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency. Customization Helps to customize the system for use in industry-specific use cases IoT Integration Leveraging Internet of Things devices for enhanced data collection and analysis Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media. Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows
Modes of Support	Business Hours Online	Business Hours Online
API Support	NA	Available

Reviews & Ratings

User Rating	4.5/5 172 user ratings	5/5 2 user ratings
Rating Distribution	Excellent 54.1% Very Good 41.3% Average 4.1% Poor 0% Terrible 0.6%	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%
User Sentiments	Easy to Use Interface, Effective Communication Features, Extensive Integrations, Comprehensive Customer Data Management Limited Features in Free Version, Slow Loading Times, Inadequate Customer Support, Lack of Mobile Application	Not Available
Review Summary	InStream users widely praise its user-friendly interface, ease of use, time-saving capabilities, and excellent customer support. The platform is seen as a valuable tool for managing customer relationships, tracking interactions, and streamlining communication. Some users have experienced minor issues such as occasional bugs and glitches, but these are often resolved promptly. Overall, InStream is well-received for its intuitive design, efficient features, and positive customer experience, making it a popular choice among businesses seeking a comprehensive CRM solution.	Not Available
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Pricing

Pricing Options	Free Trial Not Available Offers Free-forever plan.	Free Trial Available Starts at $18.0. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Free Free	Free Free Lite $18.00 $20.00 per user / month Standard $24.00 $27.00 per user / month Plus $36.00 $40.00 per user / month
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Alternatives

	SalesCRM InStream Vs SalesCRM CRM.io by 500apps 5 2 ratings InStream Vs CRM.io by 500apps SimpleCRM 4.4 16 ratings InStream Vs SimpleCRM SalesPro CRM 3.7 3 ratings InStream Vs SalesPro CRM Spin CRM 4.6 10 ratings InStream Vs Spin CRM	SimpleCRM 4.4 16 ratings eWay-CRM Vs SimpleCRM webCRM 4.6 36 ratings eWay-CRM Vs webCRM Second CRM 4 1 ratings eWay-CRM Vs Second CRM DigitalCRM.com eWay-CRM Vs DigitalCRM.com CRM.io by 500apps 5 2 ratings eWay-CRM Vs CRM.io by 500apps
	View All InStream Alternatives	View All eWay-CRM Alternatives