Incident.io vs Kintaba Comparison

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Incident.io

Incident Management Software

4.9 126 user ratings

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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Kintaba

Incident Management Software

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Overview

Description

Incident.io is a Slack-powered incident management platform. We help high-growth companies declare, collaborate, communicate around and learn from events that disturb their normal course of business - from critical infrastructure being down, to data breaches and security incidents. Read more

Kintaba is the easiest way to implement full lifecycle modern incident management for the entire company. Instant chat, automated event tracking, automated IMOC on call rotations, included postmortem templates, auto-scheduling, and more. Read more

Pricing Options

Free Trial Not Available
Starts at $16.00. Offers Custom plan.

Free Trial Available
Starts at $99.00. Offers Custom plan.

SW Score & Breakdown

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

81%
Reviews

74%
Momentum

67%
Popularity

82%

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

81%
Reviews

60%
Momentum

60%
Popularity

76%

Features

Total Features	5 Features	5 Features
Common Features for All	Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption Incident Prioritization Sets priority levels by considering the severity and impact of incidents Incident Reporting Helps in recording details of any unusual event that might occur at a project or job Real-time Dashboard Provides easy visualization of the latest data Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. + 2 More - Show Less	Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption Incident Prioritization Sets priority levels by considering the severity and impact of incidents Incident Reporting Helps in recording details of any unusual event that might occur at a project or job Real-time Dashboard Provides easy visualization of the latest data Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. + 2 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Online	Online

Reviews & Ratings

User Rating	4.9/5 126 user ratings	Not Available
Rating Distribution	Excellent 91.3% Very Good 8.7% Average 0% Poor 0% Terrible 0%	Not Available
Review Summary	User reviews consistently praise Incident.io for its seamless Slack integration, making incident management effortless and intuitive. Users appreciate the platform's ability to automate key tasks, streamline communications, and foster a positive incident culture. While the pricing model for larger teams presents some drawbacks, the extensive customization options and responsive customer support are highly valued. Users highlight the platform's potential for future growth and innovation, with ongoing feature development addressing reported pain points.	Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Starts at $16.00. Offers Custom plan.	Free Trial Available Starts at $99.00. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Starter $16.00 $19.00 per user / month Pro $23.00 $28.00 per user / month Enterprise Custom	Basic $99.00 $125.00 per month Advanced $999.00 $999.00 per month Enterprise $5,000.00 $5,000.00 per month Custom Custom
	View Detailed Pricing	View Detailed Pricing

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