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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Hiver logo
Collaboration Software

4.7 989 user ratings

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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Lark logo
Collaboration Software

4.7 158 user ratings

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Overview

Description Hiver is an email collaboration that lets them manage their shared inboxes using their Gmail accounts. If they use shared inboxes within their company such as support, help desk, or sales teams then they can access, delegate, and track emails sent and received from these accounts from within Gmail. Hiver keeps the same structure as your previous team inboxes but lets them manage them from one place, which helps improve efficiency and boost collaboration, both within teams and across your company as a whole. Hiver also allows you to assign owners to email, as well as add and track the status of each email. It provides a general overview of your team’s workflow and activities and lets you track which team member is working on which emails. Hiver’s insights into performance allow them to find areas in which they can improve. Read more Lark transforms how businesses operate by providing a versatile platform designed to meet the needs of organizations of any size. With its suite of tools for centralized communication, project management, and digital workflows, it empowers companies to seamlessly manage a global workforce from a single platform. Lark keeps everyone connected and aligned, delivering real-time insights that bridge the gap from the frontline to the boardroom, ensuring decisions are data-driven and impactful. Whether it’s through auto-translated messages for frictionless global collaboration, streamlined project tracking, or workflow automation to boost efficiency, Lark ensures teams can focus on what truly matters getting things done. Flexible and accessible on both mobile and desktop, Lark simplifies complex processes and fosters collaboration across borders, helping businesses achieve operational excellence quickly and effectively. It’s more than just a tool; it’s a reliable partner driving productivity and innovation at every level of the organization. Read more
Pricing Options
  • Free Trial Available
  • Free Trial Available
  • Starts at $12.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    84%
  • Reviews
    83%
  • Momentum
    65%
  • Popularity
    81%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    81%
  • Momentum
    66%
  • Popularity
    81%
SaaSworthy Awards
Not Available
# 3 Most Worthy # 18 Fastest Growing

Features

Total Features
7 Features
13 Features
Common Features for All
    Audio Video Conferencing Helps in conducting audio and or video conferencing to allow better discussion and exchange of ideas
    Brainstorming Allows team members and others coming together to encourage new idea/solution generation within a group
    Chat (Messaging) Allows users to collaborate better by exchanging views and collect information through chatting or texting
    Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
    Content Management Helps you to create and customize your contents to make user and SEO friendly
    Cooperative Writing Allows multiple people work on creating or editing a document
    Discussion Boards Provides a virtual discussion site where team members can interact through posted messages or by leaving comments
    Document Management Ability to store and manage various information and documents in electronic format.
    Group Calendars Helps the user to stay updated and alert with upcoming deadlines, important events, dates, etc
    Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
    Synchronous Editing Allow users to edit the same document at the same time on a simultaneous basis
    Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
    Version Control It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time.
  • + 4 More - Show Less
    • Audio Video Conferencing Helps in conducting audio and or video conferencing to allow better discussion and exchange of ideas
      Brainstorming Allows team members and others coming together to encourage new idea/solution generation within a group
      Chat (Messaging) Allows users to collaborate better by exchanging views and collect information through chatting or texting
      Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
      Content Management Helps you to create and customize your contents to make user and SEO friendly
      Cooperative Writing Allows multiple people work on creating or editing a document
      Discussion Boards Provides a virtual discussion site where team members can interact through posted messages or by leaving comments
      Document Management Ability to store and manage various information and documents in electronic format.
      Group Calendars Helps the user to stay updated and alert with upcoming deadlines, important events, dates, etc
      Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
      Synchronous Editing Allow users to edit the same document at the same time on a simultaneous basis
      Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
      Version Control It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time.
  • + 10 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    4.7/5 989 user ratings
    4.7/5 158 user ratings
    Rating Distribution
    • Excellent

      76.6%
    • Very Good

      19.8%
    • Average

      1.8%
    • Poor

      0.8%
    • Terrible

      0.9%
    • Excellent

      77.8%
    • Very Good

      14.6%
    • Average

      5.7%
    • Poor

      0.6%
    • Terrible

      1.3%
    User Sentiments

      Ease of Use, Efficient Email Management, Seamless Gmail Integration, Effective Team Collaboration

      Occasional Software Glitches, Mobile App Functionality, Limited Analytics Functionality, Inconsistent Automation

      Seamless Collaboration, Extensive Integrations, Real-Time Document Collaboration, User-Friendly Interface

      Limited Cloud Storage, Occasional Bugs, Complex Onboarding Process, Lack of Specific Features

    Review Summary

    Reviewers commend Hiver for its user-friendly interface, seamless integration with Gmail, and robust collaboration features. They appreciate the ability to assign emails, track their progress, and collaborate with teammates efficiently. Hiver's automation capabilities, such as automated follow-ups and canned responses, are also highly praised for streamlining workflows and saving time. Additionally, reviewers highlight the excellent customer support provided by Hiver, with prompt and helpful responses to queries. While some users mention occasional bugs and glitches, they generally agree that Hiver is a reliable and valuable tool for managing and collaborating on emails.

    Users praise Lark's user-friendly interface, seamless integration with other tools and apps, and comprehensive features that cater to various team collaboration needs. They appreciate its ease of use, time-saving capabilities, and ability to enhance team communication and productivity. However, some reviewers mention occasional technical glitches and a learning curve for new users. Additionally, a few users express concerns about data privacy and security, although Lark emphasizes its commitment to user data protection. Overall, Lark receives positive feedback for its user-centric design, effective collaboration tools, and potential to streamline team workflows.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Free Trial Available
    • Starts at $12.0. Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Lite Others

    Pro Others

    Enterprise Others

    Starter Free

    Pro $12.00 $14.40 per user / month

    Enterprise Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Not Available Virtual Office
    + 5 More
    Videos Video Thumbnail
    + 1 More
    Video Thumbnail
    + 8 More

    Vendor information

    Company Details Located in: San Jose, California Founded in: 2011 Located in: Singapore, Singapore
    Contact Details

    Not available

    https://hiverhq.com/

    Not available

    https://www.larksuite.com/

    Social Media Handles

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