Hitsteps vs UserSurge Comparison

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Hitsteps

Web Analytics Software

4.5 40 user ratings

Visit Website

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

UserSurge

Web Analytics Software

Visit Website

Overview

Description	Hitsteps is a great tool for businesses to boost their website performance. It acts as an all-one toolbox of handy capabilities such as Web Analytics, Live Chat, Page Analysis, and Uptime Monitor. Hitsteps Analytics functions as a powerful real-time visitor management service that enables users to monitor their visitor stream, look at how they are interacting with web pages, and the page views that they are clocking. Details about the visitors are provided such as geolocation, first visit on the website, who referred them to the website, the browser they are using, their OS and device, and more. Users are also provided with heatmaps for each page, categorized reports, real-time analytics of reports, uptime monitoring, and more. Users can understand how their visitors are performing based on the specified actions and goals, how they are being converted into paid customers, low performing page elements and buttons, etc. Read more	UserSurge is an analytics tool that enables users to see how their website visitors are engaging with their websites. With just a single line of code, the tool can record engagement sessions in videos that can be accessed on the platform of users. They can also view heat maps of where the visitors are looking and track the scrolling sessions and limits of users. Armed with advanced analytics, website owners and digital marketers can also understand how many visitors actually read through their pages and how many of them leave right away. With location-specific data, users can also know where their website traffic is coming from and the languages that their visitors are most likely to require support in. By tracking every moment of their interaction, users increase their conversions. Every data captured by the tool is securely saved in the cloud, while also providing a seamless interface for visitors to playback recorded sessions. Read more
Pricing Options	Free Trial Not Available Starts at $4.99. Offers Free-forever plan.	Free Trial Available Offers Custom plan.
SW Score & Breakdown	91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 72% Momentum 68% Popularity 74%	70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 60% Reviews 60% Momentum 62% Popularity 66%
SaaSworthy Awards	# 6 Most Popular	Not Available

Features

Total Features	10 Features	0 Features
Common Features for All	Alert Notifications Alerts the user when predefined criteria is met Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts Conversion Tracking Enables user to track customer conversion rate Event Tracking Identifies the important events happening in your application Goal Tracking Allows to track progress to reach business objectives Heatmaps Heatmaps show where users have clicked on a page Multiple Site Management Helps to analyze and track more than one websites Report Generation Gathers data and generates reports as PDF file. Time on site Tracking Tracks the time that a visitor spends on your website User Interaction Tracking Identifies and tracks the visitors interaction on your websites + 7 More - Show Less	Alert Notifications Alerts the user when predefined criteria is met Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts Conversion Tracking Enables user to track customer conversion rate Event Tracking Identifies the important events happening in your application Goal Tracking Allows to track progress to reach business objectives Heatmaps Heatmaps show where users have clicked on a page Multiple Site Management Helps to analyze and track more than one websites Report Generation Gathers data and generates reports as PDF file. Time on site Tracking Tracks the time that a visitor spends on your website User Interaction Tracking Identifies and tracks the visitors interaction on your websites

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Online	Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.5/5 40 user ratings	Not Available
Rating Distribution	Excellent 62.5% Very Good 30% Average 5% Poor 0% Terrible 2.5%	Not Available
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Pricing

Pricing Options	Free Trial Not Available Starts at $4.99. Offers Free-forever plan.	Free Trial Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Free Free Starter $4.99 $4.99 per month Basic $9.99 $9.99 per month PRO $21.99 $21.99 per month Ultimate $49.99 $49.99 per month	UserSurge Custom
	View Detailed Pricing	View Detailed Pricing

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