Helpello vs Liveo.Chat Comparison

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Helpello

Live Chat Software

Get Free Advice

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Liveo.Chat

Live Chat Software

Get Free Advice

Overview

Description

Helpello improves the customer's self-support experience, using knowledge to turn on website visitors into customers, and customers into happy customers. It provides super-powered, 24/7 customer assistant. It is integrated with popular tools like shopify, woocommerce, wordpress and tawk.to. Read more

No one wants to chat with stupid bots. Chat with website visitors, increase conversion and give them the best support. Use widget on multiple websites and create multiple departments for each operator. Track user's current IP address with the request URL. The operator or admin can transfer the chat session to another operator. Read more

Pricing Options

Free Trial Available
Starts at $15.00. Offers Custom plan.

Free Trial Available
Starts at $29.00.

SW Score & Breakdown

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

77%
Reviews

60%
Momentum

64%
Popularity

63%

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

88%
Reviews

60%
Momentum

62%
Popularity

62%

Features

Total Features	4 Features	6 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 1 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 3 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online

Pricing

Pricing Options	Free Trial Available Starts at $15.00. Offers Custom plan.	Free Trial Available Starts at $29.00.
Pricing Plans Monthly Plans Annual Plans	Starter $15.00 $25.00 per month Business $45.00 $60.00 per month Enterprise Custom	Starter $29.00 $29.00 per year Growth $49.00 $49.00 per year
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Faqbot tawk.to 4.1 284 ratings Helpello Vs tawk.to LiveChat 4.5 1,736 ratings Helpello Vs LiveChat ChatFlow247 5 1 ratings Helpello Vs ChatFlow247 ChatAndBot	Let's Connect 5 9 ratings Liveo.Chat Vs Let's Connect Smartsupp 4.7 598 ratings Liveo.Chat Vs Smartsupp Smartchat Liveo.Chat Vs Smartchat ProProfs Chat 4.6 111 ratings Liveo.Chat Vs ProProfs Chat Pure Chat 4.5 349 ratings Liveo.Chat Vs Pure Chat
	View All Helpello Alternatives	View All Liveo.Chat Alternatives