Heartland Payroll vs ADP Payroll Services Comparison

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Heartland Payroll

Payroll Software

4.4 245 user ratings

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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ADP Payroll Services

Payroll Software

4.2 226 user ratings

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Overview

Description

Heartland Payroll is a platform that gives users one dedicated representative for all their service-related needs. Users also get on-demand access to HR professionals who provide guidance on industry and state-specific labor laws, respond quickly to important issues, and provide customizable documents. The platform enables users to not only process payroll but also time and attendance. It lets users track hours of their employees' work via manual punches, badges, or biometric technologies. The platform enables users to manage every aspect of paid time off, build and monitor schedules, create reports for labor, exceptions, overtime, absences, and much more. It also helps in sorting workers' compensation. Heartland Payroll uses superior technology and a built-in electronic filing system that ensures users' business safety. It also offers a wide range of reporting capabilities to help companies manage their payroll taxes and stay compliant. Users can easily see all of their withholdings for the year, from social security and health benefits to workers’ compensation and unemployment, using their information hub. Read more

ADP Workforce Now is an ideal payroll and HR solution for a variety of businesses. It offers a comprehensive suite of tools to ensure compliance and accuracy, so that startups and established companies can be confident in the accuracy of their payroll, taxes, and compliance. ADP's latest HR tools give companies access to a live HR support team, employee handbook wizard, proactive compliance alerts, and HR guidance and forms. Furthermore, ADP's job description wizard provides users with the ability to create job descriptions quickly and easily. Additionally, ADP Workforce Now provides employer and employee training, business advice, and legal assistance from Upnetic Legal Services. With these tools, companies can rest assured that their payroll and HR needs are managed efficiently and accurately. Read more

Pricing Options

Free Trial Not Available
Offers Custom plan.

Free Trial Available
Offers Custom plan.

SW Score & Breakdown

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

96%
Reviews

81%
Momentum

60%
Popularity

69%

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

79%
Reviews

75%
Momentum

68%
Popularity

67%

Features

Total Features	13 Features	7 Features
Common Features for All	Attendance Tracking Helps to quickly and easily track the attendance Benefits Management Helps in monitoring and managing non-wage compensation given to employees besides their regular salaries or wages. Check Printing Allows previewing and printing standard and customized paychecks Compensation Management Manages employee compensation related data in an organized and automated manner Deductions Management Helps optimizing deductions workflow and assist in calculating various deductions or additions like ESI, PF, integrating leave, performance Direct Deposit Supports direct deposit which is the most popular method for giving paycheques to employees in an electronic form Leave Tracking (Vacation) Assist in keeping track of leave and holidays for easing the payment calculation process Self Service Portal Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions Tax Filing Allows the filing of payroll tax forms for federal, state, and local taxes. W-2 Preparation Helps electronically preparing the W-2 form that reveals the total gross income of an employee. Wage Garnishment Helps in deducting the amount from an employee's monetary compensation including salary as per a court order to pay off debt + 8 More - Show Less	Attendance Tracking Helps to quickly and easily track the attendance Benefits Management Helps in monitoring and managing non-wage compensation given to employees besides their regular salaries or wages. Check Printing Allows previewing and printing standard and customized paychecks Compensation Management Manages employee compensation related data in an organized and automated manner Deductions Management Helps optimizing deductions workflow and assist in calculating various deductions or additions like ESI, PF, integrating leave, performance Direct Deposit Supports direct deposit which is the most popular method for giving paycheques to employees in an electronic form Leave Tracking (Vacation) Assist in keeping track of leave and holidays for easing the payment calculation process Self Service Portal Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions Tax Filing Allows the filing of payroll tax forms for federal, state, and local taxes. W-2 Preparation Helps electronically preparing the W-2 form that reveals the total gross income of an employee. Wage Garnishment Helps in deducting the amount from an employee's monetary compensation including salary as per a court order to pay off debt + 2 More - Show Less
Unique Features	401(k) Tracking Helps to track and manage matters concerning 401(k) that is a retirement savings plan sponsored by an employer. Multi-country Supports electronically transfer of payments to employees regardless of the country or state Tax Management Management of finances for payment of tax as well as assessing the advance tax liability to pay your tax in time	401(k) Tracking Helps to track and manage matters concerning 401(k) that is a retirement savings plan sponsored by an employer. Multi-country Supports electronically transfer of payments to employees regardless of the country or state Tax Management Management of finances for payment of tax as well as assessing the advance tax liability to pay your tax in time

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online

Reviews & Ratings

User Rating	4.4/5 245 user ratings	4.2/5 226 user ratings
Rating Distribution	Excellent 70.6% Very Good 15.1% Average 5.7% Poor 1.6% Terrible 6.9%	Excellent 60.2% Very Good 22.1% Average 4.4% Poor 1.8% Terrible 11.5%
User Sentiments	Dedicated Payroll Specialist, Responsive Customer Service, User-Friendly Interface, Efficient Payroll Processing Inconsistent Practices, Payroll Inaccuracies, Poor Communication, Difficult Reporting	Not Available
Review Summary	Not Available	ADP Payroll Services receives mixed reviews. Users consistently praise the platform's ease of use, accessibility, and detailed payroll information. Many appreciate the ability to access pay stubs, track time off, and make changes to personal information online. However, some users report issues with customer service, particularly long wait times and difficulties resolving complex problems. A few also express frustration with outdated interfaces and occasional glitches. Overall, ADP is seen as a solid solution for managing payroll, but users are advised to be aware of potential customer service challenges and system limitations.
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Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Essentials Custom Advanced Custom Complete Custom	Essential Payroll Custom Enhanced Payroll Custom Complete Payroll & HR Plus Custom Complete Payroll & HR Plus Custom
	View Detailed Pricing	View Detailed Pricing

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