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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

GuestPoint logo
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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description GuestPoint is a one-stop solution for property management that aims at providing a streamlined guest experience to the user’s customers. It assists you in managing your property with a single, comprehensive platform that includes revenue-boosting features, streamlined operations, and easy reporting with a single click. With GuestPoint, you can manage many properties using a single reservation system and create quick and easy ways for new and returning customers to book straight from your website without paying a commission. It additionally offers tools that track your occupancy and automatically changes hotel pricing. You can reach new audiences and manage reservations across different sales channels too with GuestPoint. Users can keep track of their key performance metrics, set hypothetical goals, and examine revenue from anywhere. GuestPoint offers smart housekeeping technology that recognises which rooms, including common areas such as reception, need cleaning. You can also allocate cleaners to different rooms and create a digital or printed roster for each cleaner. GuestPoint can be tailored to your specific requirements in order to assist you in growing your business. Read more SevenRooms is a hotel management software developed to enhance the guests' experiences and to help hospitality professionals in creating exceptional experiences that promote profitability and business repetition. With the seven rooms, guests interact with the customer's brand and from the moment they booked a reservation, joined the waiting list, or placed an order online; everything is notified to users. The App also takes care of all behind the scenes situations, and gives the clients the ideas to greet guests carefully and run a soft service. Furthermore, with automated profiles, customers can have a 360-degree view of each guest. To maximize income and profitability, customers can also control their digital presence in organic, direct, and third-party channels. The brand offers solutions to break data silos and have a complete view of preferences and descendants preferences of each guest. With the help of its automated features and efficient work strategy, customers can easily expand their reach and attract more and regular customers. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    73%
  • Reviews
    83%
  • Momentum
    63%
  • Popularity
    66%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    87%
  • Momentum
    68%
  • Popularity
    90%
SaaSworthy Awards
Not Available
# 5 Fastest Growing # 6 Most Popular

Features

Total Features
4 Features
11 Features
Common Features for All
    Catering Helps in storing necessary information related to catering or food services offered to guests at the hotel
    Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise
    Front Office Management Helps hotel managers to engage better with guests with all necessary digital data, right at their fingertips
    Guest Experience (GEM) Helps in logging essential data that can be used to improve guests staying experience in the hotel
    Maintenance Management Helps in recording vital data concerning the overall maintenance of a hospitality property
    Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department
    Multi-Property Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform.
    Online Hotel Booking Helps the staff in accepting and confirming online booking and reservations made
    Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely
    Reservations Management Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible manner
    Reviews Management Helps in tracking and monitoring how the hospitality property perceived across the web and social media channels
  • + 1 More - Show Less
    • Catering Helps in storing necessary information related to catering or food services offered to guests at the hotel
      Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise
      Front Office Management Helps hotel managers to engage better with guests with all necessary digital data, right at their fingertips
      Guest Experience (GEM) Helps in logging essential data that can be used to improve guests staying experience in the hotel
      Maintenance Management Helps in recording vital data concerning the overall maintenance of a hospitality property
      Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department
      Multi-Property Allows automating, streamlining and improving the management needs of multiple properties, using a centralized platform.
      Online Hotel Booking Helps the staff in accepting and confirming online booking and reservations made
      Point of Sale (POS) Ensures that the service selling and financial transaction related activities are completed efficiently and timely
      Reservations Management Helps in storing and managing all reservation related data and tasks in an orderly and easily accessible manner
      Reviews Management Helps in tracking and monitoring how the hospitality property perceived across the web and social media channels
  • + 8 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - iOS
    • Installed - Windows
    • SaaS/Web/Cloud
    • Mobile - iOS
    • Installed - Windows
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    4.2/5 25 user ratings
    4.7/5 53 user ratings
    Rating Distribution
    • Excellent

      60%
    • Very Good

      24%
    • Average

      0%
    • Poor

      12%
    • Terrible

      4%
    • Excellent

      83%
    • Very Good

      11.3%
    • Average

      3.8%
    • Poor

      0%
    • Terrible

      1.9%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Offers Custom plan.
    • Free Trial Not Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    GuestPoint Custom

    SevenRooms Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots GuestPoint Demo - GuestPoint
    + 2 More
    Create Paylink Mobile
    + 2 More

    Vendor information

    Company Details Located in: Australia Located in: New York, New York Founded in: 2011
    Contact Details

    1300 236 848

    https://www.guestpoint.com/

    +1 877-777-0907

    https://sevenrooms.com/

    Social Media Handles

    Not available

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