Google Surveys vs Centiment Comparison

Google Surveys

Survey/ User Feedback Software

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Centiment

Survey/ User Feedback Software

5 226 user ratings

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Overview

Description	Google Surveys helps to create the custom survey questions and they will find a way to ask the audience, wherever they are. Real people answer the questions so they can unlock access to premium online content and you get the insights user need. See results in as little as three days just a fraction of the time it takes for traditional market research. This instant, easy-to-digest graphs and charts help you make sense of the survey data, so user can make better, faster business decisions. Read more	Centiment is a complete online survey management platform connecting market researchers with survey respondents alike. This research platform enables enterprises and academics to build engaging surveys and reach out to a targeted audience, facilitating accurate data collection. Top companies like Lyft, Instacart, Harvard University, Walmart, etc. rely widely upon the services delivered by Centiment. This platform delivers expert features for profiling and managing respondents, helping researchers reach audiences of all types. With an audience panel, users can easily reach consumers and B2B respondents across more than 100 countries. The platform also offers seamless integration facilities with external survey tools, besides offering a variety of smart built-in tools. Also, a wide variety of research services provided by the same help users draft and analyze survey wise data in an efficient manner. Beyond this, Centiment users can define their customer persona with specific parameters to receive highly streamlined data. Also, businesses can leverage the detailed analytics provided by the platform to get a clear overview of preferences possessed by individual buyers. They can even use the data to create product-based prototypes and services, besides assessing customer-wise responses and behavior. Read more
Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Not Available Offers Free-forever and Custom plan.
SW Score & Breakdown		86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 91% Reviews 80% Momentum 66% Popularity 72%
SaaSworthy Awards	# 18 Most Popular	# 19 Highly Rated

Features

Total Features	9 Features	11 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 6 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 8 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	Not Available	5/5 226 user ratings
Rating Distribution	Not Available	Excellent 98.2% Very Good 1.8% Average 0% Poor 0% Terrible 0%
User Sentiments	Not Available	Exceptional Customer Service, Fast Turnaround Time, High-Quality Respondents, Affordable Pricing Limited Niche Audience Reach, Occasional Data Quality Issues, Survey Platform Limitations, Lack of Self-Service Options
Review Summary	Not Available	Centiment garners positive feedback from users for its comprehensive social media monitoring capabilities, user-friendly interface, and detailed reporting. The platform efficiently tracks brand mentions, analyzes sentiment, and provides actionable insights, enabling businesses to enhance their social media strategies. Users appreciate the customizable dashboards, which allow for tailored monitoring of relevant metrics. Additionally, Centiment's responsive customer support is praised for its promptness and helpfulness. However, some users have reported occasional technical glitches and limitations in the sentiment analysis accuracy. Overall, Centiment is a well-received social media monitoring tool valued for its robust features and user-centric design.
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Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Not Available Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	Surveys Others Surveys 360 Custom	Audience Panel Custom Survey Tool Free Research Service Custom
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Alternatives

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