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| Description | Google Cloud Dialogflow is a conversational AI based platform that helps companies streamline effective and understandable conversations with their loyal customers. The platform is powered by Google’s leading AI inclusive of powerful chatbots and voice bots. Thus enabling companies to deliver natural customer experiences with the help of virtual agents that supports multi-turn conversations in an efficient manner. Moreover, visual builders and prebuilt agents made available within Google Cloud Dialogflow helps out companies with seamless interface generation, reducing the development time from days to minutes. This way companies also gets to deploy multiple chat interfaces across their contact centre and digital channels, including messaging services of their own. Other notable features include seamless virtual agent management using end-to-end CI/CD pipelines, through versioning and continuous evaluation of flow-based modules. Thus facilitating scaling up to 40,000 intents and 20 independent flows for each agent. Read more | Wit.ai is an API that makes it simple for developers to create conversational apps and devices. Wit.ai may be used by any app or device to convert natural language input (voice or text message) into a command. Wit.ai is a platform for creating, testing, and deploying natural language experiences that are free, open, and extensible. Bots that individuals may talk with on their favourite messaging network can be readily created. Through the apps you design, you may make multimodal interaction available to anybody, wherever. It allows individuals to manage smart speakers, appliances, lighting, and other devices with their voices. People can have their experiences customized whether they are at home or on the go. Wit-powered apps, bots, and virtual assistants learn languages as they interact with users and can be utilized by individuals all over the world. Wit.ai is a platform for creating, testing, and deploying natural language experiences that are free, open, and extensible. Furthermore, Wit.ai is all about the environment and community. You can discover more about them and receive answers to your questions by joining their community. Read more |
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User-Friendly Interface, Extensive Integrations, Powerful NLP Capabilities, Pre-built Agents and Templates Limited Customization Options, Complex Pricing Structure, Limited Multilingual Support, Steep Learning Curve |
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Google Cloud Dialogflow is generally praised for its user-friendly interface, which makes building chatbots accessible to those without coding experience. Its drag-and-drop functionality, pre-built templates, and robust natural language processing capabilities create engaging conversations. However, users note some limitations, including potentially high costs, limited customization options, and a learning curve for certain advanced features. Despite these, Dialogflow is seen as a valuable tool for automating customer interactions, handling frequent inquiries, and integrating with other Google Cloud services. |
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Dialogflow CX Custom Dialogflow ES (Essentials) Custom |
Wit.ai Custom |
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Located in: Palo Alto, California |
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