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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Gainsight PX logo
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ServiceNow Agile Development logo
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Overview

Description Gainsight PX is a product experience monitoring solution that offers detailed insights on product-based engagement levels and user analytics, enhancing business growth. It empowers organizations with a detailed user-centric understanding of particular products, enabling them to gather feedback and design in-app modules like guides, walkthroughs, etc. for enhanced adoption and on-boarding. Powerful analytics offered by the software, facilitates on-time detection of relevant drop-off points. An automatic instrumentation technology offered by the software including retroactive tracking and on-time product based feature mapping, reduces workload and employee hours. Gainsight PX features a codeless technology, letting users deploy features without developer resources. It also enables organizations to send emails, and notifications, based on usage or non-usage. Brands can generate user-specific targeted surveys within the software, they can opt for pre-built templates regarding the particular. Business houses can get the overall user experience improved by scheduling automated in-person follow-ups as per the accumulated responses. Read more ServiceNow Agile Development is an all-in-one solution for professionals looking to streamline their portfolio management and drive value for their businesses! With ServiceNow Agile Development, they can finally bid farewell to the days of manual planning and execution, and hello to a faster and more efficient approach. This platform allows them to easily prioritize and manage their agile portfolios, ensuring optimal business value every step of the way. No more wasting time and resources on unnecessary tasks this system simplifies the entire process so their teams can focus on delivering products and services faster. But that's not all they understand the importance of connecting strategy to execution to drive innovation. That's why this platform seamlessly integrates both components, creating a powerful tool to help them stay ahead of the competition. With ServiceNow Agile Development, they can easily orchestrate their agile portfolio and make strategic decisions to ensure the delivery of value to their customers. For those looking to fine-tune their work and deliver even faster, this platform offers a variety of features such as Scrum program boards, agile dashboards, and a unified backlog. Plus, this interactive, drag-and-drop visual task board allows them to view stories across sprints, making it easier than ever to manage their projects. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    83%
  • Momentum
    65%
  • Popularity
    68%

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    82%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    64%

Features

Total Features
10 Features
8 Features
Common Features for All
    Custom Workflows Facility to create workflows with custom stages, process, and status.
    Dashboard A digital insight of reports and other workings on a single screen
    Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task
    Guest Sharing Invite to access the file, image, or job work via a secured link without the need to login to panel
    Kanban Board To visualize the workflow of a project typically representing sticky notes on a white board
    Product Roadmaps To visually summarize the progress and direction of your product offering over time
    Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.
    Resource Management Resource management is the process by which businesses manage their various resources effectively. Those resources can be intangible – people and time – and tangible – equipment, materials, and finances.
    Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts.
    Task Prioritization Facility to rank the tasks in the order you will do it
    Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 7 More - Show Less
    • Custom Workflows Facility to create workflows with custom stages, process, and status.
      Dashboard A digital insight of reports and other workings on a single screen
      Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task
      Guest Sharing Invite to access the file, image, or job work via a secured link without the need to login to panel
      Kanban Board To visualize the workflow of a project typically representing sticky notes on a white board
      Product Roadmaps To visually summarize the progress and direction of your product offering over time
      Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.
      Resource Management Resource management is the process by which businesses manage their various resources effectively. Those resources can be intangible – people and time – and tangible – equipment, materials, and finances.
      Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts.
      Task Prioritization Facility to rank the tasks in the order you will do it
      Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.5/5 337 user ratings
    Not Available
    Rating Distribution
    • Excellent

      50.1%
    • Very Good

      47.8%
    • Average

      1.8%
    • Poor

      0%
    • Terrible

      0.3%
    Not Available
    Review Summary

    Gainsight PX is a valuable tool for understanding customer behavior, driving product adoption, and improving communication. Users praise its ease of use, especially for setting up in-app engagements and surveys. While some find the analytics reporting less intuitive, the insights gleaned are considered a game-changer for product development and decision-making. The platform's integration with Gainsight CS is a key advantage, enabling a comprehensive view of customer health and targeted interactions. However, some users point to a learning curve, suggesting that dedicated time and effort are needed to master the tool's full potential.

    Not Available
      Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Offers Custom plan.
    • Free Trial Not Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Gainsight Product Experience Custom

    ServiceNow Agile Development Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Survey Engagement Performance Not Available
    Videos Video Thumbnail Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: San Francisco, California Founded in: 2009

    Not available

    Contact Details

    +1 888-623-8562

    https://www.gainsight.com/product-experience/

    Not available

    https://www.servicenow.com/products/agile-development.html

    Social Media Handles

    Not available

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