Gainsight PX vs ProductFlare Comparison

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Gainsight PX

Product Management Software

4.5 337 user ratings

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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ProductFlare

Product Management Software

4.5 58 user ratings

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Overview

Description

Gainsight PX is a product experience monitoring solution that offers detailed insights on product-based engagement levels and user analytics, enhancing business growth. It empowers organizations with a detailed user-centric understanding of particular products, enabling them to gather feedback and design in-app modules like guides, walkthroughs, etc. for enhanced adoption and on-boarding. Powerful analytics offered by the software, facilitates on-time detection of relevant drop-off points. An automatic instrumentation technology offered by the software including retroactive tracking and on-time product based feature mapping, reduces workload and employee hours. Gainsight PX features a codeless technology, letting users deploy features without developer resources. It also enables organizations to send emails, and notifications, based on usage or non-usage. Brands can generate user-specific targeted surveys within the software, they can opt for pre-built templates regarding the particular. Business houses can get the overall user experience improved by scheduling automated in-person follow-ups as per the accumulated responses. Read more

ProductFlare is an intuitive customer roadmap software for startups. As a product information management platform, it lets users develop intelligent roadmaps of their business, prevent information slippage and align their organisation with scheduled business strategies in real-time. Customers from top companies like Zapier, Box, Cloudability, etc rely upon the services delivered by ProductFlare. With advanced features, this platform provides detailed feedback insights to its users. It lets businesses collect ideas, drive customer discussion and view trending content and products alike. Moreover, users can even get access to the most popular ideas in the 'trending' tab in an instant, sort through them and pinpoint customer demands with real data as per need. Moreover, engaging space for customers and employees provided by the same helps users suggest relevant features and ideas for improvement. With an easy road-mapping structure, they can set roadmap statuses for all ideas and assign specific teams to work on them for an enhanced workflow. Also, they can filter ideas to ascertain demands from active customers and convert visitors into loyal clients. Read more

Pricing Options

Free Trial Available
Offers Custom plan.

Free Trial Not Available
Starts at $1.00.

SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

86%
Reviews

83%
Momentum

65%
Popularity

68%

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

97%
Reviews

72%
Momentum

62%
Popularity

70%

Features

Total Features	10 Features	14 Features
Common Features for All	Bug Tracking Allows the user to capture, report and manage the bugs that occur Collaboration Helps you safely share data with only those who matter and enhances your teamwork Custom Workflows Facility to create workflows with custom stages, process, and status. Dashboard A digital insight of reports and other workings on a single screen Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task Guest Sharing Invite to access the file, image, or job work via a secured link without the need to login to panel Idea Management Facility to receive insights from internal and external stakeholders Kanban Board To visualize the workflow of a project typically representing sticky notes on a white board Milestone Tracking They act as signposts through the course of your project, as they help to ensure that you're staying on track. Product Roadmaps To visually summarize the progress and direction of your product offering over time Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments. Requirement Management Requirements management is the process of collecting, analyzing, refining, and prioritizing product requirements and then planning for their delivery. Resource Management Resource management is the process by which businesses manage their various resources effectively. Those resources can be intangible – people and time – and tangible – equipment, materials, and finances. Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts. Task Prioritization Facility to rank the tasks in the order you will do it Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 7 More - Show Less	Bug Tracking Allows the user to capture, report and manage the bugs that occur Collaboration Helps you safely share data with only those who matter and enhances your teamwork Custom Workflows Facility to create workflows with custom stages, process, and status. Dashboard A digital insight of reports and other workings on a single screen Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task Guest Sharing Invite to access the file, image, or job work via a secured link without the need to login to panel Idea Management Facility to receive insights from internal and external stakeholders Kanban Board To visualize the workflow of a project typically representing sticky notes on a white board Milestone Tracking They act as signposts through the course of your project, as they help to ensure that you're staying on track. Product Roadmaps To visually summarize the progress and direction of your product offering over time Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments. Requirement Management Requirements management is the process of collecting, analyzing, refining, and prioritizing product requirements and then planning for their delivery. Resource Management Resource management is the process by which businesses manage their various resources effectively. Those resources can be intangible – people and time – and tangible – equipment, materials, and finances. Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts. Task Prioritization Facility to rank the tasks in the order you will do it Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 11 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.5/5 337 user ratings	4.5/5 58 user ratings
Rating Distribution	Excellent 50.1% Very Good 47.8% Average 1.8% Poor 0% Terrible 0.3%	Excellent 55.2% Very Good 43.1% Average 1.7% Poor 0% Terrible 0%
Review Summary	Gainsight PX is a valuable tool for understanding customer behavior, driving product adoption, and improving communication. Users praise its ease of use, especially for setting up in-app engagements and surveys. While some find the analytics reporting less intuitive, the insights gleaned are considered a game-changer for product development and decision-making. The platform's integration with Gainsight CS is a key advantage, enabling a comprehensive view of customer health and targeted interactions. However, some users point to a learning curve, suggesting that dedicated time and effort are needed to master the tool's full potential.	Not Available
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Pricing

Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Not Available Starts at $1.00.
Pricing Plans Monthly Plans Annual Plans	Gainsight Product Experience Custom	ProductFlare $1.00 $1.00 per month
	View Detailed Pricing	View Detailed Pricing

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