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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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Description | Gainsight PX is a product experience monitoring solution that offers detailed insights on product-based engagement levels and user analytics, enhancing business growth. It empowers organizations with a detailed user-centric understanding of particular products, enabling them to gather feedback and design in-app modules like guides, walkthroughs, etc. for enhanced adoption and on-boarding. Powerful analytics offered by the software, facilitates on-time detection of relevant drop-off points. An automatic instrumentation technology offered by the software including retroactive tracking and on-time product based feature mapping, reduces workload and employee hours. Gainsight PX features a codeless technology, letting users deploy features without developer resources. It also enables organizations to send emails, and notifications, based on usage or non-usage. Brands can generate user-specific targeted surveys within the software, they can opt for pre-built templates regarding the particular. Business houses can get the overall user experience improved by scheduling automated in-person follow-ups as per the accumulated responses. Read more | ProdCamp as user feedback and product management software, enables brands to gather information from various online channels such as onsite meetings, customer interviews, public and private roadmaps, Chrome Extension, email, etc. The analytical program further helps organizations to process feedback based on customer’s upvotes, feature proposals, comments, etc., collected from their combined account values. An intuitive Prioritization Matrix highlights top feature requests and helps organizations to make informed decisions based on tangible data, without speculation. Integrational capabilities with Slack, facilitates business houses to leverage the CRM’s data and identify the value of individual features. Moreover, an inclusive Mini CRM, enables enterprises to track their customer’s contacts and online accounts, receive insightful feedback, and integrate the data with Project Management Software as well. Google Chrome extension within the particular allows easy feedback capturing directly from the source it was left at. Business houses can use this data to improve customer experience, reduce churn, boost upselling and cross-selling opportunities. Read more |
Pricing Options |
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SW Score & Breakdown |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
Total Features |
10 Features
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8 Features
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Common Features for All |
Bug Tracking
Collaboration
Custom Workflows
Dashboard
Feedback Management
Guest Sharing
Idea Management
Kanban Board
Product Roadmaps
Release Management
Resource Management
Strategic Planning
Task Prioritization
Workflow Management
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Bug Tracking
Collaboration
Custom Workflows
Dashboard
Feedback Management
Guest Sharing
Idea Management
Kanban Board
Product Roadmaps
Release Management
Resource Management
Strategic Planning
Task Prioritization
Workflow Management
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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Review Summary |
Gainsight PX is a valuable tool for understanding customer behavior, driving product adoption, and improving communication. Users praise its ease of use, especially for setting up in-app engagements and surveys. While some find the analytics reporting less intuitive, the insights gleaned are considered a game-changer for product development and decision-making. The platform's integration with Gainsight CS is a key advantage, enabling a comprehensive view of customer health and targeted interactions. However, some users point to a learning curve, suggesting that dedicated time and effort are needed to master the tool's full potential. |
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Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Gainsight Product Experience Custom |
Starter Free Growth $8.00 $10.00 per user / month Pro $12.00 $15.00 per user / month Business $24.00 $30.00 per user / month |
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View Detailed Pricing
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Screenshots |
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Videos |
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Company Details | Located in: San Francisco, California Founded in: 2009 | Located in: Tallin, Estonia Founded in: 2019 |
Contact Details |
+1 888-623-8562 |
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Social Media Handles |
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