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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Gainsight PX logo
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Hellonext logo
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Overview

Description Gainsight PX is a product experience monitoring solution that offers detailed insights on product-based engagement levels and user analytics, enhancing business growth. It empowers organizations with a detailed user-centric understanding of particular products, enabling them to gather feedback and design in-app modules like guides, walkthroughs, etc. for enhanced adoption and on-boarding. Powerful analytics offered by the software, facilitates on-time detection of relevant drop-off points. An automatic instrumentation technology offered by the software including retroactive tracking and on-time product based feature mapping, reduces workload and employee hours. Gainsight PX features a codeless technology, letting users deploy features without developer resources. It also enables organizations to send emails, and notifications, based on usage or non-usage. Brands can generate user-specific targeted surveys within the software, they can opt for pre-built templates regarding the particular. Business houses can get the overall user experience improved by scheduling automated in-person follow-ups as per the accumulated responses. Read more Hellonext is a user feedback, roadmap, and changelog tool that allows a team to make data-driven choices in order to produce the most valuable product for their consumers. Many well-known organisations throughout the world rely on this software, including Philips, Uber, RemNote, and others. Hellonext facilitates the collection of all product feedback, feature requests, and insights into a single portal, allowing all input to be sorted in one location. Aside from that, input may also be sent by email, making feedback gathering easier. It also offers robust moderations to regulate postings and comments on an organisation's feedback board. Furthermore, with sophisticated integrations, one may publish a customised product roadmap using data from feedback boards and sync the roadmap updates across applications. The roadmaps may also be kept private with a small group of individuals or shared using embeds and widgets. Furthermore, the software's changelog widget may be used to advertise new upgrades. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $25.00. Offers Custom plan.
SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    83%
  • Momentum
    65%
  • Popularity
    68%

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    78%
  • Reviews
    70%
  • Momentum
    64%
  • Popularity
    71%

Features

Total Features
10 Features
7 Features
Common Features for All
    Custom Workflows Facility to create workflows with custom stages, process, and status.
    Dashboard A digital insight of reports and other workings on a single screen
    Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task
    Guest Sharing Invite to access the file, image, or job work via a secured link without the need to login to panel
    Kanban Board To visualize the workflow of a project typically representing sticky notes on a white board
    Product Roadmaps To visually summarize the progress and direction of your product offering over time
    Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.
    Resource Management Resource management is the process by which businesses manage their various resources effectively. Those resources can be intangible – people and time – and tangible – equipment, materials, and finances.
    Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts.
    Task Prioritization Facility to rank the tasks in the order you will do it
    Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 7 More - Show Less
    • Custom Workflows Facility to create workflows with custom stages, process, and status.
      Dashboard A digital insight of reports and other workings on a single screen
      Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task
      Guest Sharing Invite to access the file, image, or job work via a secured link without the need to login to panel
      Kanban Board To visualize the workflow of a project typically representing sticky notes on a white board
      Product Roadmaps To visually summarize the progress and direction of your product offering over time
      Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.
      Resource Management Resource management is the process by which businesses manage their various resources effectively. Those resources can be intangible – people and time – and tangible – equipment, materials, and finances.
      Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts.
      Task Prioritization Facility to rank the tasks in the order you will do it
      Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 4 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.5/5 337 user ratings
    5/5 2 user ratings
    Rating Distribution
    • Excellent

      50.1%
    • Very Good

      47.8%
    • Average

      1.8%
    • Poor

      0%
    • Terrible

      0.3%
    • Excellent

      100%
    • Very Good

      0%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    Review Summary

    Gainsight PX is a valuable tool for understanding customer behavior, driving product adoption, and improving communication. Users praise its ease of use, especially for setting up in-app engagements and surveys. While some find the analytics reporting less intuitive, the insights gleaned are considered a game-changer for product development and decision-making. The platform's integration with Gainsight CS is a key advantage, enabling a comprehensive view of customer health and targeted interactions. However, some users point to a learning curve, suggesting that dedicated time and effort are needed to master the tool's full potential.

    Not Available
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    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Offers Custom plan.
    • Free Trial Available
    • Starts at $25.00. Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Gainsight Product Experience Custom

    Take Flight $25.00 $25.00 per month

    Fly High $50.00 $50.00 per month

    Enterprise Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Survey Engagement Performance Submit Feedback
    Videos Video Thumbnail Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: San Francisco, California Founded in: 2009 Located in: Dubai, United Arab Emirates Founded in: 2018
    Contact Details

    +1 888-623-8562

    https://www.gainsight.com/product-experience/

    Not available

    https://hellonext.co/

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