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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Gainsight PX logo
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Gainsight PX is a product experience monitoring solution that offers detailed insights on product-based engagement levels and user analytics, enhancing business growth. It empowers organizations with a detailed user-centric understanding of particular products, enabling them to gather feedback and design in-app modules like guides, walkthroughs, etc. for enhanced adoption and on-boarding. Powerful analytics offered by the software, facilitates on-time detection of relevant drop-off points. An automatic instrumentation technology offered by the software including retroactive tracking and on-time product based feature mapping, reduces workload and employee hours. Gainsight PX features a codeless technology, letting users deploy features without developer resources. It also enables organizations to send emails, and notifications, based on usage or non-usage. Brands can generate user-specific targeted surveys within the software, they can opt for pre-built templates regarding the particular. Business houses can get the overall user experience improved by scheduling automated in-person follow-ups as per the accumulated responses. Read more The success of a feature should be defined by more than operational stability. They view success as having being safely released into production as well as the level of business impact the feature provides. Risk mitigation is a critical component of a release cycle, but is only part of the equation. DevCycle is for modern development teams who are looking to graduate from their current feature flag tool. A simple and powerful tool for developers to use that also made it easy to keep product and business stakeholders in the loop didn't exist - so they got together and built their wish list of all the things they wanted a feature flag tool to be able to do for them. It needed to integrate seamlessly into their workflow, be able to handle an enormous scale, and make it easy to understand the status of every flag across all of their environments. DevCycle was created from that vision of what they believe the future of software development can be. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $8.00. Offers Free-forever plan.
SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    83%
  • Momentum
    65%
  • Popularity
    68%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    78%
  • Reviews
    73%
  • Momentum
    65%
  • Popularity
    77%

Features

Total Features
10 Features
7 Features
Common Features for All
    Bug Tracking Allows the user to capture, report and manage the bugs that occur
    Custom Workflows Facility to create workflows with custom stages, process, and status.
    Dashboard A digital insight of reports and other workings on a single screen
    Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task
    Guest Sharing Invite to access the file, image, or job work via a secured link without the need to login to panel
    Kanban Board To visualize the workflow of a project typically representing sticky notes on a white board
    Product Roadmaps To visually summarize the progress and direction of your product offering over time
    Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.
    Requirement Management Requirements management is the process of collecting, analyzing, refining, and prioritizing product requirements and then planning for their delivery.
    Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts.
    Task Prioritization Facility to rank the tasks in the order you will do it
    Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 7 More - Show Less
    • Bug Tracking Allows the user to capture, report and manage the bugs that occur
      Custom Workflows Facility to create workflows with custom stages, process, and status.
      Dashboard A digital insight of reports and other workings on a single screen
      Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task
      Guest Sharing Invite to access the file, image, or job work via a secured link without the need to login to panel
      Kanban Board To visualize the workflow of a project typically representing sticky notes on a white board
      Product Roadmaps To visually summarize the progress and direction of your product offering over time
      Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.
      Requirement Management Requirements management is the process of collecting, analyzing, refining, and prioritizing product requirements and then planning for their delivery.
      Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts.
      Task Prioritization Facility to rank the tasks in the order you will do it
      Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 4 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.5/5 337 user ratings
    5/5 6 user ratings
    Rating Distribution
    • Excellent

      50.1%
    • Very Good

      47.8%
    • Average

      1.8%
    • Poor

      0%
    • Terrible

      0.3%
    • Excellent

      100%
    • Very Good

      0%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    Review Summary

    Gainsight PX is a valuable tool for understanding customer behavior, driving product adoption, and improving communication. Users praise its ease of use, especially for setting up in-app engagements and surveys. While some find the analytics reporting less intuitive, the insights gleaned are considered a game-changer for product development and decision-making. The platform's integration with Gainsight CS is a key advantage, enabling a comprehensive view of customer health and targeted interactions. However, some users point to a learning curve, suggesting that dedicated time and effort are needed to master the tool's full potential.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Offers Custom plan.
    • Free Trial Available
    • Starts at $8.00. Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Gainsight Product Experience Custom

    Free Free

    Starter $8.00 $10.00 per user / month

    Pro $12.00 $15.00 per user / month

    Enterprise $80.00 $100.00 per user / month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Survey Engagement Performance Not Available
    Videos Video Thumbnail Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: San Francisco, California Founded in: 2009

    Not available

    Contact Details

    +1 888-623-8562

    https://www.gainsight.com/product-experience/

    Not available

    https://devcycle.com/

    Social Media Handles

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