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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Gainsight PX logo
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Gainsight PX is a product experience monitoring solution that offers detailed insights on product-based engagement levels and user analytics, enhancing business growth. It empowers organizations with a detailed user-centric understanding of particular products, enabling them to gather feedback and design in-app modules like guides, walkthroughs, etc. for enhanced adoption and on-boarding. Powerful analytics offered by the software, facilitates on-time detection of relevant drop-off points. An automatic instrumentation technology offered by the software including retroactive tracking and on-time product based feature mapping, reduces workload and employee hours. Gainsight PX features a codeless technology, letting users deploy features without developer resources. It also enables organizations to send emails, and notifications, based on usage or non-usage. Brands can generate user-specific targeted surveys within the software, they can opt for pre-built templates regarding the particular. Business houses can get the overall user experience improved by scheduling automated in-person follow-ups as per the accumulated responses. Read more They are on a journey to solve the problem of communication & collaboration between product teams and their customers. They believe that the best way to build a product is in close collaboration with your customers. They also believe that the best products will win. Convas was started when the two founders were living in Palo Alto. They are a remote-first company and building a global team. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $15.00. Offers Free-forever plan.
SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    83%
  • Momentum
    65%
  • Popularity
    68%

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    75%
  • Reviews
    66%
  • Momentum
    62%
  • Popularity
    72%

Features

Total Features
10 Features
5 Features
Common Features for All
    Collaboration Helps you safely share data with only those who matter and enhances your teamwork
    Custom Workflows Facility to create workflows with custom stages, process, and status.
    Dashboard A digital insight of reports and other workings on a single screen
    Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task
    Guest Sharing Invite to access the file, image, or job work via a secured link without the need to login to panel
    Idea Management Facility to receive insights from internal and external stakeholders
    Kanban Board To visualize the workflow of a project typically representing sticky notes on a white board
    Product Roadmaps To visually summarize the progress and direction of your product offering over time
    Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.
    Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts.
    Task Prioritization Facility to rank the tasks in the order you will do it
    Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 7 More - Show Less
    • Collaboration Helps you safely share data with only those who matter and enhances your teamwork
      Custom Workflows Facility to create workflows with custom stages, process, and status.
      Dashboard A digital insight of reports and other workings on a single screen
      Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task
      Guest Sharing Invite to access the file, image, or job work via a secured link without the need to login to panel
      Idea Management Facility to receive insights from internal and external stakeholders
      Kanban Board To visualize the workflow of a project typically representing sticky notes on a white board
      Product Roadmaps To visually summarize the progress and direction of your product offering over time
      Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.
      Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts.
      Task Prioritization Facility to rank the tasks in the order you will do it
      Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 2 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.5/5 337 user ratings
    4/5 1 user ratings
    Rating Distribution
    • Excellent

      50.1%
    • Very Good

      47.8%
    • Average

      1.8%
    • Poor

      0%
    • Terrible

      0.3%
    • Excellent

      0%
    • Very Good

      100%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    Review Summary

    Gainsight PX is a valuable tool for understanding customer behavior, driving product adoption, and improving communication. Users praise its ease of use, especially for setting up in-app engagements and surveys. While some find the analytics reporting less intuitive, the insights gleaned are considered a game-changer for product development and decision-making. The platform's integration with Gainsight CS is a key advantage, enabling a comprehensive view of customer health and targeted interactions. However, some users point to a learning curve, suggesting that dedicated time and effort are needed to master the tool's full potential.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Offers Custom plan.
    • Free Trial Not Available
    • Starts at $15.00. Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Gainsight Product Experience Custom

    Free Free

    Growth $15.00 $15.00 per month

    Private $99.00 $99.00 per month

    Business $150.00 $150.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Survey Engagement Performance Not Available
    Videos Video Thumbnail Not Available

    Vendor information

    Company Details Located in: San Francisco, California Founded in: 2009

    Not available

    Contact Details

    +1 888-623-8562

    https://www.gainsight.com/product-experience/

    Not available

    https://convas.io/

    Social Media Handles

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