Zoho CRM |
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Freshworks 360 is a customer engagement software that offers integration between the marketing, sales and support team to provide a seamless experience to the customers. It provides a 360-degree view of the targeted customers and centralizes all customer conversation from multiple media, marketing, and sales channels at single place. Freshworks 360 ensures full collaboration among teams to help them give quality customer services and support timely. Customer data and interaction history are easily accessible, and brands can track social media mentions as well. Freshworks 360 is customizable and is flexible enough for any team size. This omnichannel CRM tool can also serve as a helpdesk tool. Read more | BigContacts is an advanced CRM platform that provides all of the functionality of big CRM companies without the complexity or cost. It streamlines your sales process by allowing you to handle leads and customers in one place, helping your sales staff to land more potential clients and boost their productivity. BigContacts solution is a user-friendly CRM that allows sales activity to be tracked. It aids businesses in staying in touch with consumers, streamlining operations, and increasing income and efficiency. You can consolidate your sales information, involve your dynamic team, prioritize key leads, and ultimately increase sales using this powerful software. Users can send intelligent and engaging marketing campaigns to contacts via integrated email marketing that helps in driving them through the sales funnel and close more deals. It additionally offers features like calendar reminders, social media integration, and complete mobile access that further guarantees smooth functioning of operations. Read more |
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| SW Score & Breakdown |
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
3 Features
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6 Features
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| Common Features for All |
Contact Management
Customer Support
Lead Scoring
List Management
Marketing Automation
Referral Tracking
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Contact Management
Customer Support
Lead Scoring
List Management
Marketing Automation
Referral Tracking
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| User Rating |
Not Available
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| Rating Distribution |
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| User Sentiments |
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Ease of Use, Effective Customer Support, Customization Options, Automated Workflows Mobile App Functionality, Limited Integration Functionality, Search Functionality, Reporting Functionality |
| Review Summary |
Not Available
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Big Contacts is praised for its user-friendly interface, intuitive design, and robust contact management features. Users appreciate the ease of organizing contacts, tracking interactions, and scheduling tasks. Its automation capabilities, particularly for tasks and email reminders, are highly valued for boosting efficiency. While the mobile app is deemed less functional than the desktop version, users generally find the platform helpful and recommend it for its value. However, some users have expressed concerns regarding limited search functionality, potential duplicate entries, and the need for improved reporting tools. |
| Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Freshworks 360 Custom |
Big $5.00 $10.00 per user / month Bigger $15.00 $20.00 per user / month Biggest $25.00 $30.00 per user / month |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots | Not Available |
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| Videos |
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| Company Details | Located in: San Mateo, California Founded in: 2010 | Located in: +1 855-776-7763 |
| Contact Details |
+1 650 513 0514 |
Not available |
| Social Media Handles |
Not available |
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