Connecteam |
| Description | Enigmai name suggests this goal is to bring a sense of mystery and ingenuity to the way they manage their workforce. They developed Enigmai to automate processes and make their life easier. Enigmai uses past information and defined SLAs to predict the number of employees needed accurately. Not only that, but it also takes into consideration holidays, campaigns, and even the day of the week and month. But that's not all. Enigmai goes above and beyond to ensure employee satisfaction. This system allows employees to choose their preferences, request days off, and even exchange shifts. And managers, don't worry about the hassle of managing shift breaks. Enigmai lets employees choose their break preferences and allows managers to approve and manage them in real time. This means that everyone is on the same page and decisions are made efficiently. One of the best things about Enigmai is that it supports any database. That's right, no need to worry about introducing a new infrastructure to their organization. The database is entirely yours and they have full control over it. And for easy access to their information, they provide APIs to this system. Read more | AgentTime revolutionary software solution was designed with small and medium-sized call centers in mind, providing an affordable option for efficient workforce management. This innovative Call Center Designer and SimACD make scheduling a breeze by utilizing your shift definitions, agent profiles, and agent requirements for both inbound and outbound environments. With AgentTime, they can rest assured that your agents will always be where they need to be, when they need to be there, ensuring optimal productivity and customer satisfaction. This user-friendly interface makes it easy to navigate and our intuitive features will have them wondering how they ever managed without it. Join the countless call centers that have already made the switch to AgentTime and experience the benefits of streamlined workforce management. Read more |
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| Total Features |
12 Features
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10 Features
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| Common Features for All |
Access Control
Analytics (Workforce)
Employee Dashboard
Location-based Scheduling
Multi-branch / Location Management
Process Automation
Regulations Enforcement
Reporting (Analytics)
Shift Scheduling
Staff Notification
Time & Attendance Management
Workflow Management
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Access Control
Analytics (Workforce)
Employee Dashboard
Location-based Scheduling
Multi-branch / Location Management
Process Automation
Regulations Enforcement
Reporting (Analytics)
Shift Scheduling
Staff Notification
Time & Attendance Management
Workflow Management
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| Unique Features |
Performance Scorecards
Workforce Forecasting
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Performance Scorecards
Workforce Forecasting
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| User Rating |
Not Available
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| Rating Distribution |
Not Available
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| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Enigmai Custom |
AgentTime Scheduler $380.00 $380.00 One-Time Payment |
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View Detailed Pricing
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View Detailed Pricing
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| Company Details | Located in: Haifa, Israel - 3502115 | Located in: +1 208-597-2637 |
| Contact Details |
+972.77.3204610 |
Not available |
| Social Media Handles |
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Not available |
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