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Overview

Description eFileCabinet is a document management software for companies as well as individuals to help them keep their important documents in one place and access them easily. It also works as a collaboration tool and provides team members with a shared space to work together seamlessly. The software features Rubex, which files the documents itself into different categories, keeping them organised. eFileCabinet automates the workflow process and saves time and money by helping users perform tedious and repetitive manual processes. The software uses cloud storage to keep the data. That means users can access their documents at any time they want from anywhere. It uses highly customisable security features that protect the stored data all the time. By managing companies’ data, the software enables admins to focus on the more important tasks, such as improving their product quality, client relationships besides revenue generation. Read more SmartVault is the easiest and best way to for businesses to securely store, organize, and share their most sensitive documents online. With the convenient platform, businesses can store all documents online, securely share files with anyone, send and receive eSignatures instantly, automate their document workflow, and many more. Give your clients a secure, easy, and professional way to collaborate with you in the cloud. Send documents for signatures, approvals, and payment, and route them back to SmartVault automatically. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $55.00.
  • Free Trial Available
  • Starts at $25.0.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
4.4/5 661 user ratings
4.3/5 271 user ratings
Rating Distribution
  • Excellent

    56.7%
  • Very Good

    33%
  • Average

    6.7%
  • Poor

    2.1%
  • Terrible

    1.5%
  • Excellent

    59.4%
  • Very Good

    22.1%
  • Average

    8.1%
  • Poor

    5.5%
  • Terrible

    4.8%
User Sentiments

    Excellent Customer Support, User-Friendly Interface, Secure File Storage, Efficient File Organization

    Occasional Software Glitches, Slow File Uploads, Limited Functionality of Desktop App, Complex Advanced Features

    Secure File Storage, Seamless Integrations with other software, Ease of Use for document sharing, Efficient Client Portal

    Unintuitive User Interface, Lack of Robust Mobile App, Inadequate Customer Support, Confusing Folder Structure

Review Summary

Users generally find the eFileCabinet software easy to use and navigate. The drag-and-drop feature is particularly appreciated for its simplicity and efficiency in organizing files. However, some users have encountered occasional glitches and bugs that can be frustrating. The customer support team has received mixed reviews, with some users praising their responsiveness and helpfulness, while others have experienced delays and difficulties in resolving issues. Overall, users seem to appreciate the software's features and functionality but would benefit from improved reliability and more consistent customer support.

User reviews of SmartVault highlight both its strengths and weaknesses. While praised for its secure file storage and seamless integration with accounting software, particularly ProSeries, concerns regarding user-friendliness, customer support responsiveness, and pricing are frequently raised. The interface is often criticized for being clunky and outdated, leading to difficulties for clients in navigating and uploading documents. Additionally, users report inconsistent customer support and a lack of technical assistance, making troubleshooting issues challenging. The auto-renewal policy and limited refund options are also major points of contention. Overall, SmartVault offers a valuable solution for secure document storage and sharing, but requires improvement in its user experience, customer support, and pricing model.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $55.00.
  • Free Trial Available
  • Starts at $25.0.
Pricing Plans
Monthly Plans Annual Plans

Advantage $55.00 $55.00 per user / month

Business $99.00 $99.00 per user / month

Unlimited $199.00 $199.00 per user / month

Standard $25.00 $35.00 per user / month

Accounting Pro $45.00 $65.00 per user / month

Accounting Unlimited $65.00 $90.00 per user / month

Business Pro $50.00 $70.00 per month

 
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Screenshots & Videos

Screenshots Desktop Application
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Videos Video Thumbnail
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Vendor information

Company Details Located in: Lehi, Utah Founded in: 2001 Located in: Houston, Texas
Contact Details

+1 877-574-5505

https://www.efilecabinet.com/

8666756785

https://www.smartvault.com/

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