Dolibarr ERP CRM vs 17hats Comparison

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Dolibarr ERP CRM

Business Management Software

4.6 136 user ratings

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

17hats

Business Management Software

4.5 183 user ratings

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Overview

Description	Dolibarr ERP and CRM is a free and open-source ERP and CRM management software package, developed specifically to cater to the needs of freelancers, companies, and foundations. This open-source framework enables users to freely manage all of their business requirements from Customer Relationship, Human Resource, Foundation Management, Accounting, Surveys, to Invoicing that befits their needs and meets their requirements. Dolibarr ERP CRM is designed with simplicity, right from installation to utilization to custom development in order to ensure the best user experience to the customers. With its user-friendly design, users can begin with features they require and then additionally include more features on a LAMP, WAMP, OR MAMP server according to their change of needs and their business developments. It comprises multiple modules easily accessible to the users according to their requirements. Undoubtedly, Dolibar is the ideal solution for comprehensive business management from invoicing, sales, stock, emailing purchase, accounting, orders, leave requests, and expense reports. Read more	17hats is a robust business management platform helping small-scale businesses and startups automate their entire functional process facilitating seamless outcomes. The platform comes loaded with a wide spectrum of features that enable businesses to eliminate busy work and focus on optimized delivery of services. Its enhanced organization management facility helps businesses store and categorize several contacts for easy access. An interactive dashboard scans for tasks and assignments across the workforce to enter data automatically and block important dates. Also, a dedicated project page lets users organize all projects and store relevant documents, communication, to-dos, and tasks for direct assignment to employees. Moreover, 17hats provides a specific space for document storage that is categorized according to types like invoices, contracts, questionnaires, and product quotes. Users can also select from a number of reusable document templates to create and send documents immediately. Furthermore, this platform lets businesses develop their brand through customizable URLs, texts, landing pages, logos, and themes. Seamless analytics and reporting deliver useful insights to businesses for a strategy makeover and improved revenue generation. Read more
Pricing Options	Free Trial Not Available Offers Free-forever and Custom plan.	Free Trial Available Starts at $15.00.
SW Score & Breakdown	94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 96% Reviews 81% Momentum 75% Popularity 93%	92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 94% Reviews 88% Momentum 63% Popularity 91%
SaaSworthy Awards	# 5 Fastest Growing # 3 Most Searched	# 4 Most Popular

Features

Total Features	12 Features	11 Features
Common Features for All	Billing and Invoicing This feature helps in issuing and handling the invoice and bills. CRM Handles your contact database, follows up with potential customers and keeps them engaged Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise Financial Management Handles functions like management of cash and utilisation of funds Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Performance Metrics Helps in measuring the performance, activities, and behavior of the employees/students individually or collectively as a team Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Purchasing Acquiring goods or services required for the business at minimal cost Scheduling Manages and helps to prepare schedules in an appropriate and timely manner Time & Expense Tracking Time and Expense is the process of recording and tracking hours worked and expenses as they relate to projects Vendor Management Helps to manage necessary data concerning vendors and allows easy access + 9 More - Show Less	Billing and Invoicing This feature helps in issuing and handling the invoice and bills. CRM Handles your contact database, follows up with potential customers and keeps them engaged Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise Financial Management Handles functions like management of cash and utilisation of funds Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Performance Metrics Helps in measuring the performance, activities, and behavior of the employees/students individually or collectively as a team Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Purchasing Acquiring goods or services required for the business at minimal cost Scheduling Manages and helps to prepare schedules in an appropriate and timely manner Time & Expense Tracking Time and Expense is the process of recording and tracking hours worked and expenses as they relate to projects Vendor Management Helps to manage necessary data concerning vendors and allows easy access + 8 More - Show Less

Technical Details

Organization Types Supported	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.6/5 136 user ratings	4.5/5 183 user ratings
Rating Distribution	Excellent 64.7% Very Good 30.1% Average 4.4% Poor 0.7% Terrible 0%	Excellent 62.8% Very Good 25.1% Average 8.2% Poor 1.6% Terrible 2.2%
User Sentiments	Highly Customizable, Wide Range of Modules, Ease of Use, Comprehensive Business Management Lack of Multi-Currency Support, Unintuitive User Interface, Limited Mobile Support, Inadequate Manufacturing Module	Ease of Use, Workflow Automation, Extensive Integrations, Comprehensive Client Management Mobile App Functionality, Limited Accounting Features, Cluttered Interface, Lack of Customization Options
Review Summary	Overall, users praise Dolibarr ERP CRM for its extensive features, customization capabilities, and user-friendly interface. They appreciate its strong inventory management, project management, and customer relationship management modules. Many users also find it easy to install, implement, and integrate with other applications. However, some users mention occasional bugs and issues with updates, as well as a lack of comprehensive training and support documentation. Additionally, some users suggest improvements to the reporting and analytics capabilities, as well as the mobile app.	Reviewers appreciate 17hats' user-friendly interface, ease of use, and time-saving features. Its comprehensive suite of tools for invoicing, scheduling, client management, and marketing automation is highly valued. Reviewers also mention excellent customer support. However, some users have reported occasional technical glitches and a learning curve for new users. Overall, 17hats is a popular choice among small businesses and freelancers seeking an all-in-one solution to streamline their operations.
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Pricing

Pricing Options	Free Trial Not Available Offers Free-forever and Custom plan.	Free Trial Available Starts at $15.00.
Pricing Plans Monthly Plans Annual Plans	Free Open Source Software Free On-Premise or Cloud Custom	Essentials $15.00 $15.00 per month Standard $30.00 $30.00 per month Premier $60.00 $60.00 per month
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