DocEngage Healthcare CRM (HCRM) vs Salesforce Essentials Comparison

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

DocEngage Healthcare CRM (HCRM)

CRM Software

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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Salesforce Essentials

CRM Software

4.3 148 user ratings

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Overview

Description

DocEngage Healthcare CRM integrated EMR creates meaningful marketing automation. DocEngage provides patient login, the patient can log in and view the clinical record and also request for the appointment anytime. The patient can book an appointment, from calling itself by IVR menu, both get a notification immediately and you can track the status also. The patient will get a confirmation via SMS, Email, and call for appointment booking, reschedule and cancellation and also send an automated reminder to the patient. DocEngage provides seamless communication between doctor and patient. Read more

Salesforce Essentials software is a platform used to track all of your customer information for business. The software offers tools to supports customers and track sales to generate revenue. Measure business metrics with prebuilt reports and dashboards. It integrates with DocuSign, Dropbox, and more. Small business make use of the software. Read more

Pricing Options

Free Trial Available
Starts at $49.00.

Free Trial Available
Starts at $25.00.

SW Score & Breakdown

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

73%
Reviews

60%
Momentum

61%
Popularity

62%

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

80%
Reviews

79%
Momentum

62%
Popularity

73%

Features

Total Features	6 Features	8 Features
Common Features for All	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Referral Tracking Track and manage your referred customers. + 3 More - Show Less	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Referral Tracking Track and manage your referred customers. + 5 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	NA	Available

Reviews & Ratings

User Rating	Not Available	4.3/5 148 user ratings
Rating Distribution	Not Available	Excellent 50% Very Good 36.5% Average 8.8% Poor 3.4% Terrible 1.4%
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $49.00.	Free Trial Available Starts at $25.00.
Pricing Plans Monthly Plans Annual Plans	Basic Plan $49.00 $49.00 per user / month Advanced Plan $79.00 $79.00 per user / month Premium Plan Others	Salesforce Essentials $25.00 $35.00 per user / month
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All DocEngage Healthcare CRM (HCRM) Alternatives	View All Salesforce Essentials Alternatives