Dial800 vs Whelp Comparison

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Dial800

Call Center Software

4.8 6 user ratings

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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Whelp

Call Center Software

3 1 user ratings

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Overview

Description

Connect more with analytics-powered communications. Dial800 offers responsive business solutions including on-demand data, analytics, and tracking for calls and texts and new cloud-based VoIP phone systems Read more

Whelp provide a truly omnichannel software solution for businesses to unify all existing traditional and modern customer support channels into one feature-rich platform. We help businesses to build one-to-one approach to customer support and service, convert leads faster into customers, learn everything about every customer from purchase and engagement history to most frequently asked questions. Read more

Pricing Options

Free Trial Not Available
Starts at $50.00.

Free Trial Not Available
Starts at $299.00. Offers Free-forever plan.

SW Score & Breakdown

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

82%
Reviews

73%
Momentum

62%
Popularity

80%

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

73%
Reviews

84%
Momentum

65%
Popularity

79%

Features

Total Features	5 Features	3 Features
Common Features for All	Auto Call Recording Automatically records all the ongoing calls. Call Monitoring Allows you listen to all inbound and outbound calls. Inbound Call Center Allows you to receive an incoming call from customers Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Outbound Call Center Allows your agent to make outgoing calls Predictive Dialer Automatically dials to list of phone numbers Queue Management (Calls) Allows you to control call queues and distributes call equally + 2 More - Show Less	Auto Call Recording Automatically records all the ongoing calls. Call Monitoring Allows you listen to all inbound and outbound calls. Inbound Call Center Allows you to receive an incoming call from customers Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Outbound Call Center Allows your agent to make outgoing calls Predictive Dialer Automatically dials to list of phone numbers Queue Management (Calls) Allows you to control call queues and distributes call equally

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Not available	Online

Reviews & Ratings

User Rating	4.8/5 6 user ratings	3/5 1 user ratings
Rating Distribution	Excellent 83.3% Very Good 16.7% Average 0% Poor 0% Terrible 0%	Excellent 0% Very Good 0% Average 100% Poor 0% Terrible 0%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Starts at $50.00.	Free Trial Not Available Starts at $299.00. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Basic $50.00 $50.00 per month Power $225.00 $225.00 per year Enterprise $500.00 $500.00 per month Basic VoIP Phone System $200.00 $200.00 per month Power VoIP Phone System $425.00 $425.00 per month Enterprise VoIP phone system $650.00 $650.00 per year	Freemium Free Medium $299.00 $299.00 per month Premium $990.00 $990.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Call Metrics Dial800 Vs Call Metrics Mobcall Dial800 Vs Mobcall Moizvonki Dial800 Vs Moizvonki Call Sumo 5 2 ratings Tracking Sales Calls Dial800 Vs Tracking Sales Calls	Aircall 4.2 1,579 ratings Call Center Studio 4.8 130 ratings Whelp Vs Call Center Studio XCALLY 4.9 86 ratings Whelp Vs XCALLY LiveAgent 4.7 1,922 ratings TelebuHub Whelp Vs TelebuHub
	View All Dial800 Alternatives	View All Whelp Alternatives