DeskMoz vs Median CoBrowse Comparison

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

DeskMoz

Live Chat Software

5 16 user ratings

Get Free Advice

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Median CoBrowse

Live Chat Software

5 2 user ratings

Get Free Advice

Overview

Description

A Live Chat platform where queries converted to actionable insights. 24x7 support available that makes your website an interactive one. A customer engagement platform, where agents engage with visitors of your website and convert them into sales leads. The chat and account details, a total number of chats our Agents have done for you can be viewed through a personal dashboard. White label is available. FAQS is solved online within 48 hours. Read more

Cobrowsing software for support teams. Go from chat to screen share with the click of a button. Cobrowse screen share software with 12+ integrations.

Pricing Options

Free Trial Available
Starts at $199.00.

Free Trial Available
Starts at $50.00. Offers Custom plan.

SW Score & Breakdown

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

80%
Reviews

72%
Momentum

63%
Popularity

76%

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

72%
Reviews

65%
Momentum

60%
Popularity

73%

Features

Total Features	4 Features	3 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 1 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	NA	Available

Reviews & Ratings

User Rating	5/5 16 user ratings	5/5 2 user ratings
Rating Distribution	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $199.00.	Free Trial Available Starts at $50.00. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Economy $199.00 $199.00 per month Standard $399.00 $399.00 per month Professional $699.00 $699.00 per month Premium $999.00 $999.00 per month	Basic $50.00 $50.00 per month Business $75.00 $75.00 per month Pro $150.00 $150.00 per month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	LiveChat 4.5 1,736 ratings DeskMoz Vs LiveChat LiveAgent 4.7 1,922 ratings LiveEngage 3.9 417 ratings DeskMoz Vs LiveEngage ChatFlow247 5 1 ratings DeskMoz Vs ChatFlow247 Smartchat DeskMoz Vs Smartchat	Channel.me Smartchat Median CoBrowse Vs Smartchat ClickDesk 4.1 120 ratings Median CoBrowse Vs ClickDesk LiveChat 4.5 1,736 ratings Median CoBrowse Vs LiveChat SecondScreen
	View All DeskMoz Alternatives	View All Median CoBrowse Alternatives