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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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Description | CX Genie transforms customer support with its AI-powered platform, designed to boost engagement and satisfaction effortlessly. Delivering instant, personalized responses across multiple channels, ensures customers feel valued while your business operates around the clock. By automating routine tasks like ticket management and providing real-time AI recommendations, CX Genie streamlines workflows cuts response times, and drives productivity. With scalable AI capabilities, businesses can grow their support operations without sacrificing speed or reliability. Its centralized platform consolidates tools into one easy-to-use solution, tailored to meet unique needs. Reduced support costs, happier customers, and more time to focus on growth and complex challenges. CX Genie empowers companies to deliver exceptional service, improve efficiency, and achieve customer support excellence all while simplifying processes and driving revenue. Read more | Percept Insight is a robust real-time analytics platform designed to empower businesses with actionable insights at minimal costs. It enables companies to understand user behavior, user engagement, and the effectiveness of marketing campaigns, facilitating data-driven decisions that enhance user experience, retention, and overall business outcomes. With its AI-powered capabilities, Percept Insight offers comprehensive visualizations and ad-hoc insights, allowing businesses to create and optimize user journeys. The platform’s engage module supports user retention through WhatsApp, push notifications, SMS, and emails, and its segmentation feature tailors marketing strategies based on behavior, demographics, or location. By combining metrics, drilling down, and overlay functions, businesses can pinpoint where users leave and why, leading to higher engagement and conversions. Additionally, Percept Insight helps discern emerging trends, optimize inventory management, and reduce return rates. It serves as an all-in-one product experience, making business intelligence and product analytics more accessible and effective for companies aiming to build better products and improve performance. Read more |
Pricing Options |
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SW Score & Breakdown |
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
5 Features
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7 Features
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Common Features for All |
Ad hoc Analysis
Ad hoc Query
Ad hoc Reports
Dashboard
Data Analysis
Key Performance Indicators
Profitability Analysis
Strategic Planning
Trend Indicators
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Ad hoc Analysis
Ad hoc Query
Ad hoc Reports
Dashboard
Data Analysis
Key Performance Indicators
Profitability Analysis
Strategic Planning
Trend Indicators
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Basic Free Premium $12.58 $14.99 per month Pro $20.99 $24.99 per month Enterprise Custom |
Percept Insight $2.00 $2.40 per month |
View Detailed Pricing
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View Detailed Pricing
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Videos |
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Company Details | Located in: Singapore, Singapore | Located in: Bengaluru India |
Contact Details |
Not available |
Not available |
Social Media Handles |
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