Customerly vs Wazzup Comparison

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Customerly

Live Chat Software

4.5 17 user ratings

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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Wazzup

Live Chat Software

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Overview

Description	Customarily is a customer lifecycle software explicitly built to help client-facing businesses to manage their relationship with customers. This tool offers support, collects feedback, and automates processes, such as requesting routing and email marketing. Customarily is a very useful tool that assists businesses to increase sales, revenue, and customer relationships through live chat software that provides the support of video calls, knowledge base, typing reviews, and surveys. Customarily software manages the businesses and the entire customer lifecycle by creating and prospering relationships with customers. This all-in-one software offers models for customer intelligence marketing survey and CRM; all these models are completely incorporated to offer streamlined Customer Management workflows. Customerly will prove to be an effective tool for businesses as it helps them segment customers within customerly tools to send automated surveys or messages or deliver targeted marketing campaigns. Moreover, the customary offers tools to design newsletters and build email templates and campaigns that can be analyzed regarding click and open rates. Customarily offers top-class support for businesses offering basic, pro, and enterprise pricing strategies for solopreneurs and enterprises. Read more	Wazzup is the ultimate solution for simplifying the sales process through messenger platforms. This innovative tool seamlessly integrates popular CRMs with WhatsApp, revolutionizing the way they communicate with your clients. They understand the importance of streamlining sales processes and have designed Wazzup to make selling through messengers a breeze. For all the sales reps out there, imagine being able to text directly from their CRM through WhatsApp. No more switching between multiple platforms - with Wazzup, they can stay organized and efficient, all within the comfort of WhatsApp. But that's not all, Wazzup also automatically creates contacts and deals for new clients and stores chat history in their CRM. No more manual data entry and missed opportunities - everything is conveniently stored in one place. And for those routine messages, Wazzup has got them covered with automatic sending. They can set up personalized messages that will be sent automatically, saving they time and energy. Read more
Pricing Options	Free Trial Available Starts at $24.00. Offers Free-forever plan.	Free Trial Available Starts at $16.00.
SW Score & Breakdown	89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 95% Reviews 70% Momentum 62% Popularity 83%	79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 75% Reviews 60% Momentum 69% Popularity 75%
SaaSworthy Awards	# 20 Most Popular	Not Available

Features

Total Features	8 Features	4 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 5 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 1 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.5/5 17 user ratings	Not Available
Rating Distribution	Excellent 76.5% Very Good 11.8% Average 5.9% Poor 0% Terrible 5.9%	Not Available
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Pricing

Pricing Options	Free Trial Available Starts at $24.00. Offers Free-forever plan.	Free Trial Available Starts at $16.00.
Pricing Plans Monthly Plans Annual Plans	Basic Free Startup $24.00 $29.00 per month Pro $79.00 $87.00 per month Enterprise $129.00 $159.00 per month	Start $16.00 $20.00 per month Pro $36.00 $45.00 per month Max $72.00 $90.00 per month
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Alternatives

	Comm100 Live Chat 4.7 151 ratings Customerly Vs Comm100 Live Chat Intercom 4.5 3,861 ratings Customerly Vs Intercom LiveChat 4.5 1,736 ratings Customerly Vs LiveChat CustomChat Natterly Customerly Vs Natterly	Whatsapp CRM 4.7 3 ratings WATI LimeChat 4.8 25 ratings WAPlus - WhatsApp CRM Let's Connect 5 9 ratings Wazzup Vs Let's Connect
	View All Customerly Alternatives	View All Wazzup Alternatives