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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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Description | Customer.guru is an intuitive Net Promoter Score tracker for E-shops and SAAS businesses. 10000+ brands use this platform to track segmented customer satisfaction. With Customer.guru a company can receive 100x more responses than the conventional surveys. According to statistics, only 3% to 5% of customers generally respond to a conventional survey. Unlike that, Customer.guru provides smart follow-ups and a super simple survey layout that can be used to optimise surveys and generate 40% to 60% response rates. With the automatically generated reports of this platform, based on the products ordered, the date of purchase, the number of orders placed, their geographical location and more, e-shops can monitor the satisfaction levels of individual customers. Also, Customer.guru helps businesses to increase conversion rates of their landing pages by embedding positive reviews. This platform’s advanced machine learning algorithms are capable of analysing the textual part of the responses that a shop gets. Thus allowing business owners to spot trends and identify potential issues on the go. Further, Customer.guru also helps individual businesses with the delivery rates, open rates, unsubscribe rates, click-through rates and bounce rates in real-time. Read more | eNPS is a net promoter score collecting system designed specifically for gathering eNPS surveys. It enables you to send eNPS surveys to your employees by text message or email on a monthly or quarterly basis. eNPS ratings can be filtered by location, department, and management and you can send them as a text message or an email attachment. With eNPS, you can schedule surveys to be sent out to employees and maintain complete anonymity while conducting surveys. The answers to the surveys are provided on a scale of 0 to 10, with 0 indicating severe improbability and 10 indicating extreme probability. You can send a totally anonymous eNPS survey to any group of your workers at a regular period that you select. You can then see a lucrative trend and forecast expensive churn before it starts. You can also use eNPS to receive a fast and automated read on how your employees are feeling. Additionally, you can search, create, list, and deactivate your workers using the platform’s API that employs token-based validation and is very easy to use. Read more |
Pricing Options |
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SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
16 Features
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11 Features
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Common Features for All |
Anonymous Feedback
Custom Survey URLs
Customer NPS
Data Analysis Tools
Email Marketing
Email Surveys
Employee NPS
Feedback Management
Mobile Survey
Multi-language Support
Polls (Voting)
Predictive Analysis
Pulse Surveys
Reporting (Analytics)
Sentiment Analysis
Site Intercept Survey
Survey Builder
Third-party Integration
Web Pop-up Survey
Web Widget Survey
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Anonymous Feedback
Custom Survey URLs
Customer NPS
Data Analysis Tools
Email Marketing
Email Surveys
Employee NPS
Feedback Management
Mobile Survey
Multi-language Support
Polls (Voting)
Predictive Analysis
Pulse Surveys
Reporting (Analytics)
Sentiment Analysis
Site Intercept Survey
Survey Builder
Third-party Integration
Web Pop-up Survey
Web Widget Survey
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Hobbyist $50.00 $50.00 per month Small Business $150.00 $150.00 per month Advanced $250.00 $250.00 per month Enterprise Custom |
Basic $29.00 $29.00 per month Standard $99.00 $99.00 per month Pro $349.00 $349.00 per month |
View Detailed Pricing
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View Detailed Pricing
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Screenshots | Not Available |
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Videos |
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Company Details | Located in: Prague, Czech Republic Founded in: 2016 | Located in: Washington, D.C |
Contact Details |
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Social Media Handles |
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