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Enterprise Wiki Software

4.2 4,177 user ratings

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New SaaS Software

4.8 601 user ratings

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Overview

Description Confluence is a powerful platform for managing online projects related to any kind of functional departments, be it marketing, finance, legal or human resource. It enables the user to plan projects, form communities, discover, share and discuss ideas, ask for recommendations and gather feedback from the team members, making it quick and simple to complete the task conveniently. It can also be integrated with JIRA software that helps in tracking issues and bugs, resolving issues with the help of function-rich tools such as ready-made templates, in-line comments, @-mentions, page likes etc., so that the project work can be organized and executed smoothly. Read more IT Glue is an intuitive IT document management platform that helps companies to maximise efficiency, transparency and consistency within teams. The platform can be used to link a variety of related documents together, providing real-time access to valuable information to individual users. Moreover, admins can also keep their documents secure with the help of an immutable audit trail and a next-generation password management engine, which is fully lined with all of the other documents/information. IT Glue supports dozens of integrations with popular PSA, BDR RMM and other platforms, making it easy for users to sync and store documents in a more organised way. Moreover, programmatic access to write and read about account-specific data and connect with third-party tools, speed up the entire document management process. SOC 2 compliance, access control and secure password vault, offers enterprise-grade security that wins the overall confidence of user companies. The platform also allows admins to create a personal password alongside a shared team password to add another layer of security. Read more
Pricing Options
  • Free Trial Available
  • Starts at $8.33. Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $29.00.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.2/5 4,177 user ratings
4.8/5 601 user ratings
Rating Distribution
  • Excellent

    44.3%
  • Very Good

    39.1%
  • Average

    13.5%
  • Poor

    2.2%
  • Terrible

    0.8%
  • Excellent

    82%
  • Very Good

    16%
  • Average

    1.7%
  • Poor

    0.3%
  • Terrible

    0%
User Sentiments

    Easy to Use Interface, Extensive Integrations, Collaboration Features, Comprehensive Knowledge Base

    Sluggish Performance, Limited Mobile Functionality, Confusing Navigation, Limited Customization Options

    Centralized Documentation, Extensive Integrations, Easy to Use Interface, Robust Search Functionality

    Mobile App Functionality, Occasional System Outages, Limited Customization Options, Slow Support Response

Review Summary

Confluence is a popular knowledge base and documentation platform praised for its ease of use, collaborative editing features, and integration with other Atlassian products, particularly Jira. Users appreciate the ability to create and share knowledge, track project progress, and organize documentation in a centralized location. However, some users find the search function to be lacking, the interface somewhat dated compared to newer tools, and the pricing model for the premium features expensive.

Overall, reviewers found the product easy to use and helpful in centralizing and organizing IT documentation. Many appreciated its user-friendly interface, the ability to easily add and search for information, and the option to create customized reports. Additionally, reviewers noted the excellent customer support and regular updates that enhance the product's functionality. Some users experienced occasional glitches and suggested improvements for the mobile app and integration options. However, most reviewers agreed that the product is valuable for managing and streamlining IT documentation, making it a reliable choice for businesses seeking a comprehensive documentation management solution.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $8.33. Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $29.00.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Standard $8.33 $10.00 per user / month

Premium $10.00 $10.00 per user / month

Server $10.00 $10.00

Basic $29.00 $29.00 per user / month

Select $34.00 $34.00 per user / month

Enterprise $39.00 $39.00 per user / month

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Integrating with Confluence
+ 4 More
IT Glue screenshot
+ 4 More
Videos Video Thumbnail
+ 2 More
Video Thumbnail
+ 1 More

Vendor information

Company Details Located in: Mountain View, California Located in: Vancouver, British Columbia Founded in: 2013
Contact Details

+1 415 701 1110

https://www.atlassian.com/software/confluence

+1 844-235-4583

https://www.itglue.com/

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