ClearlyRated vs Trustmary Comparison

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ClearlyRated

NPS Software

5 64 user ratings

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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Trustmary

NPS Software

4.7 34 user ratings

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Overview

Description

ClearlyRated is a NPS platform that enables you to boost your internet reputation in order to help you stand out from the crowd. It assists B2B service providers in maximizing service quality and amplifying the voices of their most committed customers by using the Net Promoter Score. ClearlyRated is the only satisfaction survey product that is particularly intended to improve your company's reputation. It helps B2B service providers get the most out of their client experience surveys by using NPS to boost retention, increase accounts, attract new business, and enhance online reputation. It assists you in obtaining actionable customer feedback in order to better retain clients while standing out in the market by using client testimonies that establish confidence, as well as industry accolades for service quality. ClearlyRated assists you in gathering meaningful employee feedback in order to better retain employees while also offering crucial insights on how to make their workplaces more inclusive, egalitarian, and engaging for all employees, regardless of their identity. Additionally, the platform offers easy integrations with popular services for enhanced collaboration. Read more

Trustmary is a convenient platform for reviewing and utilising testimonials. It helps client organisations to curate multiple lead generation forms and even showcase the ones that portray a happy and satisfied customer base. These social proofs play an important role in garnering the trust of the website visitors that converts them into leads and then, eventually, to potential customers. Trustmary is a flexible portal when it comes to the type of CMS to work on and client companies have the liberty to implement the same on any given system. The analytic software identifies and categorises the best performing testimonials and also intimates the client user with suggestions of where to place these. Lead generation forms are again placed according to their performance hierarchy and Trustmary is a reliable platform to mark the best-performing ones. The relevant options include popups, basic forms and web chatbots. Trustmary further makes it increasingly convenient to compile and combine feedback and testimonials with an extensive library of pre-loaded templates. Read more

Pricing Options

Free Trial Not Available
Offers Custom plan.

Free Trial Available
Starts at $190.00.

SW Score & Breakdown

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

81%
Reviews

84%
Momentum

64%
Popularity

82%

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

77%
Momentum

60%
Popularity

82%

Features

Total Features	11 Features	27 Features
Common Features for All	Anonymous Feedback Allows collecting feedback securely in a private manner by hiding the identity of the person Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Customer NPS Helps to track customer loyalty towards a specific brand or service Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences Email Surveys Helps to distribute a survey questionnaire to respondents and collect feedback via email Employee NPS Helps to measure employee engagement and loyalty towards a business Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multi-language Support Available in multiple languages to support global customers Offline Survey Allows users to complete the survey responses without requiring an internet connection. Polls (Voting) Helps to discover critical data by asking the participants questions concerning the webinar Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations Pulse Surveys Helps managers to measure employee satisfaction and health of the company on a time-to-time basis Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. SMS Surveys A real-time survey solution that helps to perform surveys and polls via SMS to get a good response rate Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Builder Allows users to create surveys through a simple drag-and-drop or WYSIWYG editor Text Analytics Improves customer engagement by analyzing the available text data Third-party Integration Offers synchronization with third-party applications Web Pop-up Survey Often referred to as an on-site or on-page survey that helps you take feedback of your website visitors. Web Widget Survey Survey widgets that can be attached to your web page + 8 More - Show Less	Anonymous Feedback Allows collecting feedback securely in a private manner by hiding the identity of the person Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Customer NPS Helps to track customer loyalty towards a specific brand or service Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences Email Surveys Helps to distribute a survey questionnaire to respondents and collect feedback via email Employee NPS Helps to measure employee engagement and loyalty towards a business Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multi-language Support Available in multiple languages to support global customers Offline Survey Allows users to complete the survey responses without requiring an internet connection. Polls (Voting) Helps to discover critical data by asking the participants questions concerning the webinar Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations Pulse Surveys Helps managers to measure employee satisfaction and health of the company on a time-to-time basis Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. SMS Surveys A real-time survey solution that helps to perform surveys and polls via SMS to get a good response rate Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Builder Allows users to create surveys through a simple drag-and-drop or WYSIWYG editor Text Analytics Improves customer engagement by analyzing the available text data Third-party Integration Offers synchronization with third-party applications Web Pop-up Survey Often referred to as an on-site or on-page survey that helps you take feedback of your website visitors. Web Widget Survey Survey widgets that can be attached to your web page + 24 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Installed - Windows Installed - Mac	SaaS/Web/Cloud Installed - Windows Installed - Mac
Modes of Support	Online	Online
API Support	Available	Available

Reviews & Ratings

User Rating	5/5 64 user ratings	4.7/5 34 user ratings
Rating Distribution	Excellent 95.3% Very Good 4.7% Average 0% Poor 0% Terrible 0%	Excellent 70.6% Very Good 29.4% Average 0% Poor 0% Terrible 0%
User Sentiments	Easy to use Platform, Excellent Customer Support, Valuable Client Insights, Improved Client & Talent Satisfaction Limited Customization Options, High Pricing, Occasional Issues with Platform Navigation, Limited Reporting Features	Not Available
Review Summary	User reviews of ClearlyRated are overwhelmingly positive, highlighting its value in gathering client and talent feedback. Users praise the platform's ease of use, insightful reporting, and helpful customer support. While some users find the cost to be a deterrent, most recognize the ROI from improved client retention, stronger brand differentiation, and actionable insights for process improvement. A recurring concern is the need for better guidance on interpreting survey results, suggesting an area for potential improvement.	Not Available
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Available Starts at $190.00.
Pricing Plans Monthly Plans Annual Plans	ClearlyRated Custom	Trustmary Feedback $190.00 $190.00 per month Trustmary Feedback & Testimonials $290.00 $290.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

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