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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
monday.com |
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
GoTo Resolve |
| Description | Cherwell Asset Management software offers knowledge that already exists within user's networks and or new purchases. Users can use this tool to discover the assets critical to the operation, offering insights for more informed decision making, and acquiring the most from their I.T. investment. The user's job is to optimize the I.T. asset's performance, but they may require an ITAM solution that makes their assets work. But Cherwell makes these things easy by enabling users to discover both software and hardware assets automatically and manage all those that are connected to the network. Besides automated discovery, Cherwell also comprises an automatic process to meet the I.T. requirements of new hires. It also prevents ex-employees from walking off with licenses assets and other company's property. Most organizations admit that they precisely do not know what software and hardware assets exist in their environment. But Cherwell lets them know this quickly and helps them identify and reclaim underused licenses. Cherwell offers precise hardware and software status information throughout the business life cycle with a quotation-based pricing strategy. Read more | Ivanti ITAM Suite is a service management solution that helps companies to improve their IT service and outcomes alike, offering the best experiences to individual users consistently. The solution enables companies to deliver new levels of satisfaction and effectiveness for their IT service management operations by making the business more compliant, productive and secure. Further, organisations can depend on Ivanti ITAM Suite to optimise the performance of their IT assets throughout the entire business lifecycle by tracking warranty, contracts and financial information, besides making sure that their assets are secured and managed efficiently. Also, a voice-driven application offered by the platform is capable of dramatically improving the call experiences for employees, agents and customers on the go. A comprehensive picture of the entire asset portfolio that includes license renewals, purchase history and contract-related information is capable of enhancing customer experiences. Apart from that, companies can also use this solution to automate HR service delivery, streamline day to day workflows, align their security strategies and gain project and portfolio wise insights. Read more | With monday.com, managers can better keep their team aligned from one collaborative workspace. This flexible platform allows you to truly centralize your data, leveraging native integrations, third-party apps, and helpful widgets. With an overview of all ongoing processes, you can quickly gauge the status of essential tasks and follow up with the relevant team member efficiently. Essentially, on monday.com, executives have the flexibility to build the perfect tools for their team using intuitive drag-and-drop technology. Simply select one of over 200 templates, and customize it using the 20 editable columns to support any of your workflows. Then if your team grows, your workflows can easily scale with you, empowering your team to new heights with complete visibility. Read more | GoTo Resolve (a.k.a GoToAssist) is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can instantly convert their chat or call support into an online support session. The software offers much-needed freedom to support staff, enabling them to take care of remote servers and computers even when the end user is not present. Agents can connect to any unattended machines whenever they want to resolve issues. GoTo Resolve allows users to quickly start a support session from a browser or desktop app of their choice. They can easily access customers’ system information, including software and hardware configurations. GoTo Resolve also allows you to receive and send files in live or unattended sessions, install updates, apply patches, and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time. Read more |
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| SW Score & Breakdown |
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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# 3 Most Worthy # 1 Most Popular |
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User-friendly Interface, Extensive Customization, Effective Team Collaboration, Robust Automations Mobile App Functionality, Limited Sub-Item Functionality, Inconsistent Notifications, Slow Loading Times |
User Friendly Interface, Fast Remote Connections, Reliable Remote Access, Comprehensive Features Unreliable Software/Connectivity Issues, High Pricing, Limited Mobile Device Compatibility, Confusing Unattended Access Setup |
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Overall, users praise the user-friendly interface, customization options, and ability to manage projects and tasks efficiently. They also appreciate the integrations with other tools and the mobile app. However, some users mention occasional glitches and a learning curve for new users. While customer support is generally well-received, some users report slow response times. Nevertheless, the majority of users find the platform valuable for project management and collaboration, highlighting its flexibility, ease of use, and positive impact on their productivity. |
Users commend GotoAssist's user-friendly interface, praising its intuitive design and ease of navigation. They appreciate the quick and reliable remote access capabilities, enabling seamless troubleshooting and issue resolution. Additionally, the ability to transfer files and collaborate with team members during remote sessions is a major advantage. However, some users have expressed concerns regarding occasional glitches and stability issues, particularly during screen sharing. Furthermore, a few customers have reported challenges with customer support, citing slow response times and a lack of resolution to their queries. |
| Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Cherwell IT Asset Management Custom |
Ivanti IT Asset Management Suite Custom |
Free Free Basic $9.00 $12.00 per user / month Standard $12.00 $14.00 per user / month Pro $19.00 $24.00 per user / month Enterprise Custom |
Service Desk $39.00 $49.00 per month GoToAssist $55.00 $69.00 per user / month |
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| Company Details | Located in: Colorado Springs, Colorado | Located in: South Jordan, Utah Founded in: 1985 | Located in: New York, NY 10003 Founded in: 2012 | Located in: Boston, Massachusetts |
| Contact Details |
Not available https://www.cherwell.com/products/software-asset-management/ |
+1-888-253-6201 |
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1 855 263 2838 |
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