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Bot Platforms Software

4.6 59 user ratings

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Overview

Description ChatBot allows you to build a chatbot that can answer questions from customers on your website in 10 minutes of signing up to the service. This solution enables you to automate 80 percent of the cases, interactions and questions you get from customers. ChatBot can do things like answer questions, take orders, and fill out forms without the need for any human assistance, and at any time of the day or night. By automating the process of answering commonly asked questions and carrying out repeatable tasks, you can focus on more difficult problems and queries. One feature of ChatBot is Stories. This allows you to program the bot to react differently in different situations. You can choose from a range of different actions that the bot should take, such as providing a simple text answer to offering the link to a CTA from within the chat. The bot can also send images and cards. Read more IBM Watson Assistant is a virtual assistant that uses AI to provide fast, consistent and accurate answers across any channel. As fast as business clients are concerned, customers always prefer interacting with something that is, out of everything, responsive. Thus, having an AI-powered assistant like IBM Watson Assistant simply makes this whole operation easier. Natural Language Processing (NLP) contributes to a great user experience. This AI-powered Assistant comes loaded with a plethora of features to stand out among contemporaries. For one, this is a comprehensive chatbot. This enables the customers to get exact and accurate answers to their queries, backed by related information. The NLP even allows IBM Watson Assistant to process questions in real-time which are then replied to with efficiently tailored yet informative answers. This results in a high completion and containment rate. Further, an existing collection of content sources and applications makes it increasingly simple for structuring a personalised AI Assistant without entering a single line of code. Additionally, IBM Watson’s robust integrations do not limit it to answering questions, but conducting transactions and routing customers to their desired agents. Read more
Pricing Options
  • Free Trial Available
  • Starts at $42.00. Offers Custom plan.
  • Free Trial Available
  • Starts at $140.0. Offers Free-forever and Custom plan.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.6/5 59 user ratings
4.3/5 137 user ratings
Rating Distribution
  • Excellent

    67.8%
  • Very Good

    25.4%
  • Average

    5.1%
  • Poor

    0%
  • Terrible

    1.7%
  • Excellent

    34.3%
  • Very Good

    60.6%
  • Average

    5.1%
  • Poor

    0%
  • Terrible

    0%
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $42.00. Offers Custom plan.
  • Free Trial Available
  • Starts at $140.0. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Starter $42.00 $50.00 per month

Team $126.00 $149.00 per month

Business $424.00 $499.00 per month

Enterprise Custom

Lite Free

Plus $140.00 $140.00 per month

Enterprise Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

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Vendor information

Company Details Located in: United States Located in: New York, New York
Contact Details

Not available

https://www.chatbot.com/

800-426-4968

https://www.ibm.com/cloud/watson-assistant

Social Media Handles

Not available

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