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Bot Platforms Software

4.6 59 user ratings

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Bot Platforms Software

4.7 124 user ratings

Visit Website

Overview

Description ChatBot allows you to build a chatbot that can answer questions from customers on your website in 10 minutes of signing up to the service. This solution enables you to automate 80 percent of the cases, interactions and questions you get from customers. ChatBot can do things like answer questions, take orders, and fill out forms without the need for any human assistance, and at any time of the day or night. By automating the process of answering commonly asked questions and carrying out repeatable tasks, you can focus on more difficult problems and queries. One feature of ChatBot is Stories. This allows you to program the bot to react differently in different situations. You can choose from a range of different actions that the bot should take, such as providing a simple text answer to offering the link to a CTA from within the chat. The bot can also send images and cards. Read more Botpress is a developer stack for creating open-source and enterprise chatbots to enhance the user experience for increased growth of your firm or business. It is made up of open developer tools for understanding text and automating intricate conversations. Botpress is specifically developed for developers to create high-quality virtual assistants and chatbots. It tests and fine-tunes the most up-to-date NLP models for domain-specific, contextual, and goal-oriented interactions. Their language understanding engine is not only the most powerful, but it is also the most user-friendly for programmers. When utilizing this open-source platform, there's no need to understand machine learning or fiddle with pipeline setup and hyper-parameters. It provides a simple training API route and a prediction API route, which is all the expertise you need while using Botpress. You can also implement in accordance with your data and security standards. Advanced analytics and reporting by Botpress additionally help in boosting performance. Despite the fact that Botpress is an open-source platform, "Botpress Enterprise" is geared to the demands of major businesses wanting to add value using AI. Read more
Pricing Options
  • Free Trial Available
  • Starts at $42.00. Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.6/5 59 user ratings
4.7/5 124 user ratings
Rating Distribution
  • Excellent

    67.8%
  • Very Good

    25.4%
  • Average

    5.1%
  • Poor

    0%
  • Terrible

    1.7%
  • Excellent

    71%
  • Very Good

    26.6%
  • Average

    2.4%
  • Poor

    0%
  • Terrible

    0%
User Sentiments
    Not Available

    Extensive Integrations, Ease of Use, User Friendly Interface, Strong Community Support

    Occasional Bugs, Steep Learning Curve for Advanced Features, Limited Control Over Knowledge Base Answers, Slow Response Times at Times

Review Summary
Not Available

Botpress receives praise for its user-friendly interface, making chatbot development accessible to both non-coders and developers. Users appreciate its visual scripting, integration with AI technologies like ChatGPT, and extensive customization options. However, some users report a learning curve for beginners, particularly when navigating more complex features. While the community and support are generally lauded, concerns linger about response times and the availability of dedicated support options. Overall, users see Botpress as a valuable tool for creating engaging chatbots, but recognize the platform is still evolving and may require some coding expertise for advanced use cases.

Pros & Cons
  • Automates 80% of customer interactions
  • Can answer questions, take orders, and fill out forms
  • Stories feature allows for different bot reactions in different situations
  • May not be suitable for complex customer queries
  • Customization options may be limited
  • Open-source platform for creating chatbots
  • Powerful language understanding engine
  • Simple training and prediction API routes
  • May require technical expertise to implement
  • Limited support for non-developers
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $42.00. Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Starter $42.00 $50.00 per month

Team $126.00 $149.00 per month

Business $424.00 $499.00 per month

Enterprise Custom

Botpress Individual Custom

Botpress Enterprise Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots screenshots
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Flow Page
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Videos Video Thumbnail Video Thumbnail
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Vendor information

Company Details Located in: United States Located in: Quebec, Canada Founded in: 2016
Contact Details

Not available

https://www.chatbot.com/

Not available

https://botpress.com/

Social Media Handles

FAQs

What are the key differences between ChatBot and Botpress?

ChatBot focuses on automating customer service interactions, while Botpress is an open-source platform for building conversational AI chatbots.

What are the alternatives to ChatBot?

The top alternatives to ChatBot are ChatAndBot, Conversational AI Bot, Automat, Botsify, and ChatMyBot.

What are the alternatives to Botpress?

The top alternatives to Botpress are Rasa, Google Cloud Dialogflow, ManyChat, Pandorabots, and Botfront.

Which product is better for building complex conversational AI chatbots?

Botpress is a more suitable option for building complex conversational AI chatbots due to its open-source nature and advanced NLP capabilities.

Can I use ChatBot to create chatbots that can handle multiple languages?

The provided context does not specify whether ChatBot supports multiple languages.

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