Microsoft Power BI |
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Get Free Advice
|
| Description | Big wins are easy when user know where to look. They give user an accurate view of processes as they happen, reveal the opportunities to improve, so user can drive immediate impact. The race for customers is won and lost on the supply chain track. Remove inefficiencies from supply chain, to win and retain even more customers. Read more | CX Genie transforms customer support with its AI-powered platform, designed to boost engagement and satisfaction effortlessly. Delivering instant, personalized responses across multiple channels, ensures customers feel valued while your business operates around the clock. By automating routine tasks like ticket management and providing real-time AI recommendations, CX Genie streamlines workflows cuts response times, and drives productivity. With scalable AI capabilities, businesses can grow their support operations without sacrificing speed or reliability. Its centralized platform consolidates tools into one easy-to-use solution, tailored to meet unique needs. Reduced support costs, happier customers, and more time to focus on growth and complex challenges. CX Genie empowers companies to deliver exceptional service, improve efficiency, and achieve customer support excellence all while simplifying processes and driving revenue. Read more |
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| SW Score & Breakdown |
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
3 Features
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5 Features
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| Common Features for All |
Ad hoc Query
Ad hoc Reports
Dashboard
Data Analysis
Key Performance Indicators
Strategic Planning
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Ad hoc Query
Ad hoc Reports
Dashboard
Data Analysis
Key Performance Indicators
Strategic Planning
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| User Rating |
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Not Available
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| Rating Distribution |
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| Review Summary |
Celonis is a powerful process mining tool that users consistently praise for its ability to provide deep, actionable insights into their business processes. Users appreciate its user-friendly interface, ease of integration with various systems, and quick visualization of process data. This allows for efficient identification of bottlenecks, inefficiencies, and areas for automation. However, some users report challenges with data export, data connection stability, and the high cost of professional services. The tool's reliance on specialized languages and the need for technical expertise can be a barrier for some. |
Not Available
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| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Celonis Custom |
Basic Free Premium $12.58 $14.99 per month Pro $20.99 $24.99 per month Enterprise Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Videos |
+ 1 More
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+ 2 More
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| Company Details | Located in: Munich, Germany | Located in: Singapore, Singapore |
| Contact Details |
+49 89 4161596 70 |
Not available |
| Social Media Handles |
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